Client Engagement Manager

We are seeking a motivated, dynamic professional to provide dedicated support to the Global Head of Capital Markets for the National Industrial & Logistics Platform in a client-facing, growth-oriented role that blends relationship management and operational support. This role sits at the intersection of client relationships, market research, marketing execution, and team operations. You will play a key role in strengthening existing client relationships, keeping the team organized and efficient, and helping position our team as a leader in the industrial real estate market. This is an excellent opportunity for someone looking to build a long-term career in commercial real estate, with meaningful exposure to clients, deals, and strategy from day one.

This position is based in Dallas, Texas, with an expectation of working in-office five days per week.

Responsibilities

Client Relationship Management

• Build and nurture relationships with institutional landlords, developers, and ownership groups
• Maintain consistent, professional communication with existing clients
• Support brokers in managing and expanding key client relationships
• Deliver polished, high-quality client experience, including greeting clients, directing inquiries, scheduling appointments, supporting national platform initiatives
• Serve as a point of contact for internal teams, clients, and outside brokers
• Support President, Global Head of Industrial & Logistics Capital Markets with recruiting initiatives

Administrative & Operational Support

• Coordinate on-site and off-site meetings, conferences, and travel arrangements
• Assist President, Global Head of Industrial & Logistics Capital Markets with internal and external email communications
• Prepare, update, collate, and package reports as instructed by the team
• Prepare, and submit expense reports
• Maintain confidentiality of sales, marketing, client, and proprietary information in all communications
• Perform other administrative functions and duties as assigned

CRM, Data & Process Management

• Build, maintain, and enhance the team's database, including client and prospect records
• Track client relationships, prospects, and deal pipeline activity
• Create, maintain, and purge files and records, including real estate transaction files
• Create systems that improve organization, efficiency, and proactive outreach

Market Research & Client Deliverables

• Build and maintain pipeline reports
• Translate market data into clear, client-ready insights and presentations
• Support pitches and strategic client discussions
• Coordinate with centralized marketing, analysis, and research groups to compile financial, marketing, and client-specific property data into customized information packages
• Ensure data accuracy and usability across the team

Technology & AI Enablement

• Identify and implement tools to improve team productivity
• Leverage AI to streamline research, reporting, and marketing workflows
• Help modernize processes and increase overall team efficiency
• Serve as a resource for technology adoption and best practices

Qualifications

Qualifications

• 3-5 years of Commercial Real Estate experience
• Real estate license or willingness to obtain one is preferred, but not required
• In-depth knowledge of sales and marketing administrative and operational policies, procedures, and general business practices
• Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) or Google Workspace

Ideal Candidate

• Confident communicator with strong interpersonal skills
• Highly organized and detail-oriented
• Proactive self-starter who takes initiative
• Analytical thinker who can turn data into insights
• Comfortable interacting with sophisticated, institutional clients
• Tech-savvy with an interest in leveraging technology and AI
• Able to exercise sound judgment and discretion when handling confidential information
• Comfortable managing multiple, competing priorities in a fast-paced environment

Working Conditions: Normal working conditions with the absence of disagreeable elements.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Newmark is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.