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Job DetailsJob Location: Head Offices Dallas - Dallas, TX 75202Looking to start an exciting new career? City Electric Supply (CES) offers excellent career opportunities for people who are friendly and passionate about providing incredible customer service. Benefits include medical, dental, and vision insurance, 401K, paid time off, and internal growth opportunities. About City Electric Supply CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America. Our vision is to add 30-35 branches a year, while staying true to our Company values. Summary The Conductor Specialist serves as an essential resource for our customers. The position is responsible for working closely with the fulfillment centers and customers to facilitate the growth of our wire business and the expanse of our offering and services. The successful candidate will be technically-minded with the willingness to learn and expand their knowledge of electrical conductors and associated products. Essential Job Functions Acts as the subject matter expert for electrical conductors. Be able to quickly determine any issues that arise with customer orders and communicate changes needed. Track and own the communication channel between branch, customer, and internal groups. Quotes as needed for CESO. Dedicated shipment management while working with Shipping & Logistics clerk. Performs other duties and/or projects as assigned. Reviews, identifies, and follows up on all issues and aspects of the Wire Service department. Work cross-functionally within the CES Online division. Ability to develop and maintain positive relations with customers, coworkers, and supervisors. Ability to multi-task and to work effectively in a fast-paced environment. Ability to work full time or overtime, if necessary. Ability to partner with the field and branch community. QualificationsEducation/Experience 3+ years of electrical distribution and/or electrical conductor application experience. Competencies Proficient in reading and/or interpreting wire specifications and orders. Understanding of the different types of value added services associated with parallel cuts, compartmentalized reels, pulling heads, etc. Professional verbal and written communication skills. Familiarity with MS Office applications like Outlook, Word, Excel, etc. Benefits Offered: Medical, Dental, Vision Insurance. 401(k) company match program. Telehealth. Short-term and Long-term disability insurance. Basic and AD&D Life Insurance paid for by the company. Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance. Employee Assistance Program. Mental, physical, financial wellness. Auto and Home Insurance discount. Paid Time Off and 7 paid Holidays. Paid Pregnancy, Parental, and Adoption Leave programs. Employee Discount Program. Training Programs. Internal growth opportunities in a fast-growing company. In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law. Supervisory Responsibility This position has no supervisory responsibilities. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing. The employee must be able to lift and move items up to 50 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO Statement We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. We support protected veterans and individuals with disabilities through our affirmative action program. Attention Applicants If you have a disability and need a reasonable accommodation to complete any part of the application process, or if you have difficulty accessing or using the online application process and need an alternative method, please contact us at HRServices@cityelectricsupply.com or 1-855-571-2477. City Electric Supply is a drug free workplace. For further information about CES, visit our website at www.cityelectricsupply.com.
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