Director of Housekeeping - HALL Arts Hotel

HALL Arts Hotel is hiring a Director of Housekeeping.

You should join our team if you believe...

• Cleanliness, comfort, and care are critical to every great hotel experience.
• Housekeeping is the foundational backbone of the hotel and the primary driver of a guest's first impression.
• Details matter, from crisp linens and pristine spaces to the high-level operational workflows that keep a luxury property running smoothly.
• Great leaders inspire through vision, strategic support, and cultivating deep professional pride across their entire department.
• Seamless communication between Housekeeping, Front Office, Engineering, and executive leadership is vital for overall hotel success.
• Every room tells a story, and the housekeeping leadership team ensures it is told with absolute perfection.

You’re a great fit for this role if you love...

• Leading and Mentoring: Developing, coaching, and empowering Housekeeping Supervisors and Curators to achieve career growth and operational excellence.
• Upholding Brand Standards: Overseeing the rigorous inspection of guest rooms, public areas, and back-of-house spaces to guarantee flawless cleanliness.
• Strategic Operations: Managing labor models, daily assignments, room status tracking, and high-volume turnover efficiency.
• Comprehensive Training: Designing and implementing training programs focused on advanced cleaning procedures, safety standards, and guest service expectations.
• Executive Collaboration: Partnering with the Front Office Director to strategically manage VIP arrivals, special requests, and optimal room readiness.
• Resource and Budget Management: Controlling departmental expenses, ordering supplies, managing linen inventory, and keeping capital expenditures on track.
• Interdepartmental Synergy: Communicating seamlessly with Maintenance/Engineering to execute preventative room care and immediate repairs.
• Culture Building: Fostering an inclusive, positive team environment where all curators feel respected, valued, and set up for success.
• Quiet Excellence: Taking ultimate accountability for the microscopic details that guests may not always consciously see but always feel.

We’re excited to have you join us because...

• You understand that Housekeeping is both operationally essential and deeply personal to the guest experience.
• You know how to balance speed, quality, safety, and financial profitability at a leadership level.

Knowledge, Skills and Abilities

• Extensive senior-level housekeeping leadership experience in a luxury hotel or resort environment.
• Deep understanding of large-scale housekeeping operations, labor planning, and quality systems.
• Proven ability to lead, mentor, and develop management teams.
• Strong financial acumen, including budgeting, forecasting, capital planning, and vendor negotiations.
• Experience with luxury brand standards, Forbes Travel Guide, and AAA requirements.
• Strong analytical skills with the ability to interpret data and drive strategic decisions.
• Excellent communication, leadership, and executive presence.
• Ability to manage complex operations and cross-functional initiatives.
• Professional demeanor with strong problem-solving and decision-making skills.
• Bilingual English/Spanish communication skills preferred but not required.

Work Environment and Physical Requirements

• Ability to stand, walk, bend, reach, lift, push, pull, and move throughout the property.
• Ability to inspect guest rooms, public areas and back-of-house spaces.
• Ability to lift, carry, or move items such as linens, supplies, trash, and cleaning equipment.
• Ability to use computers, phones, and standard office equipment.
• Ability to work in a fast-paced hotel environment while maintaining professionalism and attention to detail.
• Must wear required personal protective equipment per job responsibilities.

Here’s the Core of Coury Hospitality:

We have a place for you on our team if your passion is to curate UNMATCHED MOMENTS.

What else do YOU need to know...

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.