Leasing Consultant - Full Time

Are you a natural salesperson who loves working with people? Are you driven to deliver exceptional customer service? Do you appreciate getting a bonus check for your exceptional work? Do you want to work for a company that truly values you? If you answered yes to the above questions, we want to speak with you.

CVG Properties is growing and is actively searching for an enthusiastic Leasing Consultant to join our team at The Mark, a 274-unit luxury urban apartment community in Midtown Park, Dallas. If you want to join a property management team that is focused on providing residents a great place to live, and a company that understands YOU are our most valuable asset, apply today!

Our Work Perks include competitive base compensation, monthly bonus potential, and a comprehensive benefits package that includes:

• Monthly Bonuses
• Medical / Dental / Vision Coverage
• Paid Vacation & Sick Time
• Paid Holidays + floating holidays
• 401(k)-Retirement with Company Match
• Excellent growth & promotional opportunities
• Great team environment with a company that understands that YOU are our most valuable asset!

Job Description

Are you customer focused? Do you have a passion for people and like to have fun? As a CVG Leasing Consultant you are the heart of our community, setting the tone, and creating the first impression of our community to both potential, and current residents.

Your primary responsibilities are to ensure the satisfaction of our residents while also meeting leasing, retention and occupancy goals for the community. CVG Leasing Consultants have excellent communication skills, think outside the box, and have the ability to build lasting relationships. They are experts in customer service who are able to understand and anticipate our customers' needs and create exceptional experiences. Every day brings new opportunities to build relationships and turn prospects into loyal residents.

Your attention to detail and commitment to providing an exceptional living environment by responding promptly and professionally to their needs and requests is fundamental to our success and truly indicative of why we, and our residents, see you as the heart of our community. YOU, along with the maintenance team, are truly why residents choose to live and stay with us.

Basic Job Duties:

• Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great "move-in experience"
• Showcase the value of the community features as they relate to the customer needs
• Maintain a customer-focused approach year-round to ensure a smooth renewal process for existing residents.
• Sends thank-you notes and performs follow-ups.
• Utilize and establish creative marketing and social media strategies to increase property traffic
• Support occupancy and retention goals by following up with potential and current residents
• Use problem solving skills and best judgment to handle unpredictable situations as they arise
• Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision
• Promote positive resident relations through courteous and timely response to resident needs and concerns
• Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks
• Collaborate with team members to plan and organize resident event.
• Will assist in other projects and activities as needed
• Physically inspects community, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.
• Assists property manager and assistant manager in preparation of weekly reports, resident communications, move-out inventory, market surveys, etc.

Qualifications:

• Bring your higher energy and positive attitude to contribute to our awesome team atmosphere.
• One year of experience in sales, hospitality and/or customer service.
• Excellent leasing and closing skills
• Knowledge of Yardi Voyager and Elise AI preferred
• Bachelor's degree preferred
• Meet or exceed sales and customer service goals
• Ability to work Saturdays (Tuesday-Saturday. Schedule)
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook
• Strong written and verbal communication skills
• Leasing and/or property management experience preferred
• Bilingual helpful but not required.

And here's the fine print HR wants you to know:

• The Leasing Consultant's Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily basis
• Will use some repetitive motion of hand-wrist in using computer and writing
• Works in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring community
• Must handle stressful, urgent, novel and diverse work situations on a daily basis
• Emotional stability and personal maturity are important attributes in this position
• Attendance and punctuality is essential for success in this position.

This job description is not an all-inclusive list of duties and responsibilities. CVG may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.