Loan Documentation Specialist I

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.

Responsible for coordinating the loan documentation process. Works under general direction, but in conformance with established policies and procedures, to ensure all regulatory, legal, and loan policy requirements are met in advance of preparing loan documents for approved loan requests.

1. Reviews imaging system for documentation and documentation deficiencies for internal refinance and modification requests.

2. Uses the Bank’s loan platform system to key information necessary to originate loan documents according to approval, collateral, and additional documentation in an efficient manner.

3. Maintains a daily record of transactions in process.

4. Communicates with other members of Loan Operations Documentation and the lending staff regarding status of loan requests, missing information needed from the lender/borrower and clear- to-close information.

5. Manages documentation errors to an acceptable level once notified.

6. Manages corrections in a timely manner once notified. 

7. Maintains good punctuality and attendance to work.

8. Follows Bank policy, procedures, and guidelines.

1. Knowledge of loan terminology and elements/process required to close a loan.

2. Knowledge of general banking principles and federal and/or state regulatory lending laws.

3. Ability to communicate effectively both verbally and in writing.

4. Ability to multi-task and work with exacting deadlines in a fast-paced environment.

5. Ability to maintain attention to detail and complete accurate, detailed work within specific timeframes.

6. Ability to work effectively in a team environment and help others when needed.

7. Ability to follow policies and procedures.

8. Ability to work under general supervision.

9. Ability to work extended hours, as necessary.

10. Skill in using computer and Microsoft Office, including Word, Excel, and Outlook.

1. High school diploma or equivalent required.
2. Minimum of one (1) year of experience with Microsoft Outlook, Word, and Excel software required.
3. Minimum of one (1) year of work experience with financial documents and transactions (i.e., promissory notes, loan agreements, security deeds, mortgages) preferred.
4. Minimum of one (1) year of work experience in a centralized loan documentation department, preferred
5. Prior experience with TILA-RESPA Integrated Disclosure (TRID), corporate authority documents (i.e., Articles of Incorporation, By-Laws, Certificate of Good Standing), preferred.

Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required.  Other job functions, duties, skills, and standards may be added.  Management reserves the right to add or change the job requirements at any time.

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Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.