Master Refrigeration Technician

Metroplex Refrigeration is seeking a Senior or Master Refrigeration Technician to service and maintain commercial ice machines and refrigeration equipment. This role requires strong troubleshooting skills, the ability to work independently, and a commitment to safety and customer service in a fast-paced, 24/7 environment.

Key Responsibilities:

• Service commercial refrigeration systems, including:
• Ice Machines.
• Walk-in coolers and freezers.
• Reach-in units.
• Small self-contained equipment.
• Beverage equipment.
• Diagnose, troubleshoot, and repair medium- and low-temperature refrigeration systems with minimal supervision.
• Perform routine and preventive maintenance to ensure optimal system performance.
• Respond to service calls, including participation in a 24/7 on-call rotation.
• Maintain accurate records of all maintenance and repair work performed.
• Follow all safety protocols, especially when handling refrigerants.
• Provide excellent customer service while interacting with clients.
• Operate company vehicles safely and use appropriate safety equipment.
• Support additional geographic service areas as needed.
• Perform other duties as assigned by the Supervisor.

Required Qualifications:

Minimum 5+ years of experience in commercial HVAC/refrigeration.

Strong ability to independently diagnose and repair mechanical systems.

Technical training through trade school, RSES, or equivalent experience.

Education: 

High school diploma or GED; completion of an accredited HVAC/R apprenticeship or technical trade school program.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status.  All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.