Security Officer Full Time Dispatch

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Dispatch Escalation in Dallas, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer at a dynamic technology, media, and telecommunications location, you will coordinate security-related communications, monitor activity, document incidents, and direct resources to support timely responses. You will provide outstanding customer service while helping maintain an organized, welcoming environment. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $18.57 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to employees, visitors, contractors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a technology and telecommunications facility.
• Monitor dispatch communications, receive and document requests for assistance, and coordinate the deployment of appropriate personnel and resources in accordance with site procedures.
• Respond to incidents, alarms, access-related concerns, and critical situations in a calm, problem-solving manner; communicate relevant information to site contacts and emergency responders as needed.
• Maintain accurate dispatch logs, incident reports, shift activity records, and communication documentation using site systems and established reporting procedures.
• Conduct regular and random patrols of assigned interior and exterior areas, including the business perimeter, while monitoring for unusual activity and conditions that may require attention.

Minimum Requirements:

• Have at least 2 years of security-related experience.
• Provide proof of a high school diploma or GED.
• Be at least 21 years of age.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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