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System Support Specialist

NextGen Security
Posted 5 days ago, valid for 13 days
Location

Dallas, TX, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • NextGen Security, LLC is seeking an experienced System Support Specialist in Dallas, TX, with a minimum of 7 years in the security industry.
  • The role involves providing technical support, overseeing large scale deployments, and meeting with customers to address complex needs.
  • Candidates should have experience with enterprise-level access control systems, intrusion detection systems, and video management systems, along with strong problem-solving skills.
  • Compensation will be based on background and experience, along with a full benefits package including vacation and allowances for a car and cellphone.
  • NextGen Security is an equal opportunity employer and conducts pre-employment drug screens and background checks.

  

  

Job Summary  

Company   

NextGen Security, LLC   

Location  

Dallas, TX 

Industries   

Security and Surveillance   

Job Type   

Full Time Employee   

Years of Experience   

7+ Years in the Security Industry  

Career Level   

Experienced (non-manager)   

Exemption 

Exempt 

  

  

System Support Specialist  

  

What we’re looking for:  

We are seeking an experienced security systems support specialist to join our fast-growing and dynamic team.   

  

What you’ll be doing:  

This position will have multiple roles ranging from: technical support for our technical workforce, overseeing large scale deployments with the operations team, onsite customer meetings to address complex customer needs, system programming, and network design. Some local travel to other offices and customer sites may be required.  

 

 

 

  

What you bring to the table:  

  •  Minimum of 7 years of experience with configuring, installing, and maintaining:  
  • Enterprise-Level Access Control Systems. 
  • Genetec Omnicast and Honeywell Pro Watch certifications. 
  • Intrusion detection systems (IDS), both fiber and copper based. 
  • Enterprise-Level Video Management Systems (IP-based). 
  •  Networking and IT knowledge. 
  •  Superior problem solving and communication skills. 
  •  Work independently with minimal supervision. 
  •  Strong organization skills. 
  •  Familiarization with local electronic security codes and industry standards. 
  • Understandingof basic SQL operations. 
  •  Experience with AutoCAD, Visio, MS Project and other Microsoft products. 

  

Preferred   

  •  Access Control System Vendor Certifications (some advanced certifications as well) inSWH CCure, Lenel, Software House, Genetec, ProWatch, and Avigilon. 
  •  Video Management System Vendor Certifications in Genetec, OnSSI, MaxPro, Avigilon and/or Milestone.  
  •  Intrusion Detection System Vendor Certifications inBosch, DMP, Senstar and/or FFT. 
  •  Experience in computer operating systems, networkdesignand implementation.  
  • TWIC Cardholder. 
  • IndividualPrivate Security License holder.  

 

  

What we bring to the table:   

  •  Compensation based upon background and experience. 
  •  Full benefits package. 
  •  Vacation. 
  •  Car Allowance. 
  •  Cellphone Allowance. 

  

We are an equal opportunity employer and drug- free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.  

Application Process  

Please submit your resume, references and your requested salary range when applying for this position below.

  
More About Us 
NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn’t convincing enough, check out what our employees say about working at NextGen: https://www.youtube.com/watch?v=qLQVPTlAlJM  

  

Notice To Employment / Recruitment Agents 
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security’s HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security’s website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security’s HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security’s HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.  

 




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