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Key Responsibilities
Event Setup & Execution
- Set up meeting rooms and private function areas using appropriate equipment and materials, including tables, chairs, linens, staging, and other requested items.
- Ensure meeting and event spaces are arranged according to management standards, floor plans, and banquet event orders.
- Possess strong knowledge of banquet configurations and proper equipment usage.
- Tear down and reset event spaces, including stripping rooms of furniture and returning rooms to required specifications.
- Inspect banquet equipment for cleanliness, damage, and maintenance needs.
- Clean meeting and event spaces thoroughly, including changing soiled linens and straightening chairs.
Safety & Organization
- Maintain proper care of equipment while following safety guidelines during movement and storage.
- Ensure service corridors, pre-function areas, and storage spaces remain clean, organized, and unobstructed.
- Maintain and organize banquet storage areas.
- Keep assigned work areas clean and orderly at all times.
Inventory & Administrative Duties
- Maintain and create monthly inventory reports for all banquet equipment and supplies.
- Organize storage areas to support accurate inventory tracking and operational efficiency.
Guest Service & Team Support
- Participate as a team member during special events, including food and beverage service and beverage service such as water pours, coffee service, and ice deliveries.
- Assist with special event operations as assigned, including supporting waitstaff and operations teams to meet high customer service standards.
- Serve as a liaison to the stadium conversion team.
- Attend and participate in weekly stadium conversion meetings, BEO meetings, and pre-conference meetings as assigned.
- Supervise, train, and motivate banquet operations staff.
Work Environment & Schedule
- Must be available to work all home games, stadium-wide events, and special events as assigned.
- Work is performed in both indoor and outdoor environments, with events occurring in all seasons and weather conditions.
- Events may involve variable noise levels.
- Schedule includes extended hours and flexible shifts, including early mornings, days, nights, weekends, and holidays.
Qualifications
- Minimum of five (5) years of banquet setup experience in large, high-volume venues.
- High School Diploma or GED required.
- Ability to lift up to 50 lbs and perform physical tasks such as bending, stretching, pushing, and pulling with support equipment.
- Strong ability to work independently and efficiently with minimal supervision.
- Demonstrated ability to perform well in high-pressure environments and adapt to last-minute changes.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Outlook, Word, and Excel, with the ability to learn additional databases and systems.
- Familiarity with MICROS is a plus.
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