EHR Laboratory Systems Coordinator I

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Job Posting Title:

Location:

Additional Posting Details:

Monday - Friday

8:00 am - 4:30 pm

Job Description:

Duties/Responsibilities

Coordinating and Leadership Functions:

• Provide regular status reports to management as required

• Lead meetings as required and participate on committees as directed

• Participate in customer discussion offering suggestions and recommendations

• Maintain a positive image when dealing with deadlines and demanding, highly stressful situations

• Organize discovery sessions to identify the operational needs of the organization

• Mentor analysts dedicated to assigned application

• Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings

• Work all levels of incidents and change orders independently

Analysis Functions:

• Analyze any customer-reported problems to determine corrective action and provide timely feedback

• Work with all IT and Empower teams to identify appropriate solutions for various operational and technical needs

• Identify the most appropriate methods for build and report distribution

• Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings

• Participates in Epic upgrades; coordinates testing and go-live activities.

Reporting Functions:

• Build and maintain Reporting Workbench reports

• Answer questions by interpreting data at a deeper level and providing actionable recommendations

Documentation and Testing Functions:

• Ensure department documentation is at current levels

• Preform application and integration testing for the assigned module

• Perform validation testing with end users to gain operational acceptance and feedback to new build components/optimization projects

Interpreting Workflows Functions:

• Understand and can analyze Epic workflows

• Assist with translation of workflow based report requests to specific data points required for report development

Third Party Applications Functions:

• Support integration with third party applications, when applicable

• Data Innovations middleware updates; coordinates testing and go-live activities

• Manage and maintain interfaces between laboratory analyzers and Epic Beaker using Data Innovations Instrument Manager

Training Functions:

• Builds and maintains the Epic Master Training environment (MST) and training curriculum

• Provides end user support and training

Required Skills/Abilities

• Bachelor Degree or commensurate healthcare experience required, applicable Master's Degree is desirable.

• Medical technologist or medical lab technician certification is preferred.

• Minimum of 2 years of related experience in a hospital and/or hospital-based clinic environment is desireable.

• Applicable Epic certification(s) must be current or obtained within 9 months of employment.

• 2 years of previous experience in the build, training, and/or support of the Epic Systems electronic health record suite is preferred.

• Supervisory or leadership experience preferred.

Certification/Proficiency Requirements

• Required - Epic Beaker (Clinical and Anatomic Pathology)

• Desirable - Medical Technologist or Medical Lab Technician

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