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Support Staff - Dallas

Parker Hospitality
Posted 3 months ago, valid for a month
Location

Dallas, TX 75320, US

Salary

$55,000 - $66,000 per year

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Contract type

Part Time

Employee Discounts

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Sonic Summary

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  • The Support Staff role at The Hampton Social in Dallas, TX, is a part-time position that combines the duties of a Busser and Food Runner to ensure excellent service for guests.
  • Candidates are expected to have a positive attitude, strong teamwork and communication skills, and the ability to learn table and position numbers quickly.
  • The role requires physical stamina, including the ability to stand for long periods and lift up to 50 lbs, while working in a fast-paced environment including evenings, weekends, and holidays.
  • Compensation is primarily commission-based from service charges, with additional tips from customers, providing an hourly pay structure with opportunities for overtime.
  • No specific year of experience is required for this position, making it accessible for those looking to start their career in the restaurant industry.

Job DetailsJob Location: Dallas - The Hampton Social - Dallas , TX 75201Position Type: Part TimeJob Category: Restaurant - Food ServiceJob Summary  The Support Staff role combines the responsibilities of a Busser and Food Runner, ensuring seamless service for all guests. This position supports the service team by delivering food and beverages, maintaining a clean and organized dining area, and assisting with guest requests. Success in this role requires teamwork, organization, and a positive attitude to deliver an exceptional guest experience.    Responsibilities  Food & Beverage Delivery  Promptly deliver food and beverages to tables, ensuring accurate presentation and order completeness Announce dishes and beverages to guests upon delivery  Follow allergy procedures and communicate any special instructions to guests  Table Maintenance  Clear and reset tables within one minute, following restaurant specifications  Remove dirty dishes, glassware, silverware, and debris promptly  Crumb, wipe, and maintain table cleanliness throughout service  Guest Support  Greet guests warmly and anticipate their needs  Communicate guest requests or concerns to the appropriate team members  Assist with wrapping leftovers and ensure proper packaging  Operational Support  Maintain service areas with adequate stock of service supplies  Transport dirty dishes to dish areas and ensure proper disposal of trash and recyclables  Complete assigned side work and ensure all cleaning tasks are performed according to standards    Qualifications  Ability to learn table and position numbers within one week of hire  Strong teamwork and communication skills to support the service team effectively  Positive attitude and willingness to handle guest interactions professionally and courteously  Flexibility to work in a fast-paced environment, including evenings, weekends, and holidays  Physical Requirements  Ability to stand and walk for extended periods  Ability to lift and carry up to 50lbs and perform physical tasks such as bending, stooping, and reaching Ability to move safely through all areas of the restaurant, including crowded or confined spaces General Qualifications:  Adhere to company policies, including uniform and appearance standards  Maintain professionalism and act as a role model for FOH staff  Ensure compliance with all health, safety, and employment regulations    Compensation and Benefits  Hourly pay with eligibility for overtime  Employee discounts and other perks  Opportunities for growth and professional development   *This position is part of a Service Charge pay model and is compensated primarily through commission-based earnings from service charges on guest checks that are shared among certain front-of-the-house team members. This position may also receive tips from customers. Additional details will be provided during the interview process.   Parker Hospitality is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law.Qualifications




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