Account Manager

Overview

M.E.S.O. Inc. (Mobile Equipment Service Options Inc.) is offering an excellent opportunity for a detail-oriented and customer-focused Account Manager who is ready to grow their career with a fast-growing company. We are searching for a qualified and ambitious individual to manage and coordinate the maintenance needs of our customers’ equipment, truck, and trailer fleets in a highly organized, professional, and customer-focused manner. This role requires strong communication, scheduling, and multitasking skills, along with a commitment to providing superior customer service.

Responsibilities

Responsibilities will include managing and coordinating maintenance services for customer fleets through effective scheduling and communication, while ensuring efficient operations across departments.

• Manage and coordinate maintenance needs for customer equipment, truck, and trailer fleets
• Schedule and maintain daily routes for mobile service technicians
• Communicate customer requirements, timelines, and service needs to technicians and internal teams
• Coordinate parts requests and ensure timely ordering and availability
• Maintain accurate and up-to-date customer records and database information
• Provide clear communication with customers regarding schedules, updates, and lead times
• Collaborate with department managers and technicians to ensure efficient workflow
• Prepare service invoices and provide maintenance contract billing information to accounting

Qualifications

Job Requirements:

• Strong organizational and multitasking skills in a fast-paced environment
• Excellent verbal and written communication skills
• Ability to coordinate effectively between customers, technicians, and internal teams
• Strong attention to detail and problem-solving abilities
• Basic computer proficiency (email, scheduling systems, and data entry)
• Commitment to providing superior customer service

MESO Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Benefits

Benefits

• Health, Dental, Vision & Life Insurance
• 401K Retirement Plan & Matching
• Health Savings Account
• Paid Time Off

Pay Range