Courtesy Patrol

Who We Are:

Stratton Security is a customer service and hospitality minded company seeking more professional security guards to join our team.

Who You Are:

Extremely professional, responsible, and experienced individual. The Security Associate is responsible for maintaining a safe and secure environment for residents, visitors, staff and protecting community property.

Responsibilities and Duties

• Ensures the safety and well-being of residents and employees.
  
• Ensures the facility is provided with high quality security services to protect people and property
  
• Patrols the facility on foot
  
• Handles security issues or emergency situations appropriately
  
• Professionally answers phones using our phone etiquette protocol
  
• Greets guests and employees in a cheerful and welcoming manner
  
• Builds, improves and maintains effective relationships with both client employees and guests
  
• Answers questions and assists guests and employees
  
• Responds to fire, panic, and smoke alarms; notifying appropriate departments and agencies where necessary.
  
• Responds to apartment calls.
  
• Maintains reports and records; assure confidentiality of resident information.
  
• Assists residents and visitors entering and exiting vehicles when possible.
  
• Performs security lock procedures on apartments when required.
  
• Conducts interior and exterior rounds of Westminster property.
  
• Provides escorts to and from parking areas when required or as requested.
  

Qualifications and Skills

• Neat and professional appearance
  
• Must display exceptional customer service and communication skills
  
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
  
• Previous Security Guard experience preferred.
  
• Position requires standing and/or walking for the majority of the shift.
  
• High school diploma or equivalent required
  
• At least 21 years of age
  
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
  
• Must be able to read and understand all operating procedures and instructions