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The Director of Evernorth Wholesale is a critical leadership role responsible for defining and executing the wholesale strategy while driving operational excellence through disciplined delivery and oversight. This position combines strategic vision with hands-on execution, translating enterprise priorities into actionable initiatives that drive growth, efficiency, and innovation. The Director partners with executive leadership and cross-functional teams to accelerate wholesale performance and strengthen Evernorth’s market position.
Key Responsibilities
Strategic Leadership
- Develop and refine Evernorth Wholesale’s long-term strategy to support enterprise growth and competitive advantage.
- Translate strategic priorities into actionable plans and measurable outcomes.
Execution & Delivery
- Lead the implementation of wholesale initiatives, ensuring alignment with timelines, budgets, and quality standards.
- Establish governance frameworks and accountability mechanisms to ensure successful outcomes.
Cross-Functional Collaboration
- Partner with Operations, Finance, Technology, and Product teams to ensure seamless execution of wholesale programs.
- Serve as a key liaison to senior leadership, providing updates and recommendations on strategic initiatives.
Performance & Financial Management
- Monitor KPIs and financial metrics to assess program impact and identify improvement opportunities.
- Drive cost optimization and operational efficiency across wholesale processes.
Team Leadership & Talent Development
- Build and lead a high-performing team focused on strategy execution and continuous improvement.
- Foster a culture of accountability, innovation, and collaboration.
Skills & Qualifications
- Bachelor’s degree required, Master’s degree preferred.
- Minimum 10+ years of relevant experience.
- Proven experience in senior leadership roles within wholesale, distribution, or healthcare operations.
- Strong strategic thinking combined with exceptional project and program management skills.
- Expertise in operational execution, governance, and change management.
- Advanced financial acumen for budgeting and ROI analysis.
- Ability to travel up to 50%.
Cigna Core Leadership Competencies
- Customer Focus: Anticipates and meets the needs of internal and external customers.
- Strategic Agility: Sees ahead clearly; anticipates future consequences and trends.
- Collaboration & Influence: Builds partnerships and works collaboratively across boundaries.
- Execution Excellence: Drives results through disciplined planning and accountability.
- Change Leadership: Leads through ambiguity and champions transformation.
- Innovation: Encourages new ideas and approaches to improve outcomes.
- Talent Development: Builds high-performing teams and invests in growth of others.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 165,000 - 275,000 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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