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Description
The Dock Solutions Technician is responsible for installation, service, repair, troubleshooting, and inspecting commercial/industrial overhead doors, loading docks, dock leveling systems, and other warehouse equipment.
Essential Job Duties and Responsibilities:
- Represent Bailey as the primary point of contact for all commercial Dock & Door customers within a service area.
- Install, service, and repair commercial/industrial doors, door opening systems, loading/warehouse docks, and dock leveling systems.
- Perform preventative maintenance on Bailey equipment and systems at customer sites.
- Troubleshoot dock and door equipment, mechanisms, mechanical systems, and electrical circuits.
- Ensure quality through checking for proper installation, balance, and clearance.
- Proactively address customer needs and expand Bailey business through prompt, friendly, and safe service.
- Handle other duties and special projects as assigned.
Requirements
The individual in this position should be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to the forces around them—customers, suppliers, co-workers, and other vendors.
Education/Training/Experience:
- A technical school certificate or equivalent experience in mechanical repairs
- A minimum of two (2) years experience in industrial maintenance, preferably with servicing warehouse equipment, commercial overhead doors, and/or loading dock equipment.
- Experience in welding, steel fabrication, and electrical.
Skills, Knowledge, and Abilities:
- Strong mechanical skills
- Great communication skills
- Good, safe work habits
- Strong diagnostic and repair skills
- Able to work with minimal or no supervision in the field
License(s) or Certification(s) Required:
Valid Driver’s License
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