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This job has expired on SonicJobsWe’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life.
Why you should apply to be a Customer Service Representative: Â
- Weekly electronic pay, $18 - $20 per hour
- Flexible hoffice 8 AM-5 PM
- 3 days in the office, 2 days remote after completing training.
- 6-month opportunity with a great company!
- Access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/
What’s a typical day as a Customer Service Representative? You’ll be:
As an entry-level Customer Service Representative, you will be the first line of contact with our customers. You will be handling phone calls, emails, order entry, and quoting. You will need to be polite, professional, and focused on providing excellent customer service.
- Accept customer inquiries and orders via various methods (phone, internet, fax).
- Provide quality answers to pricing, availability, tracking, and order status.
- Provide invoices or packing slips and certificates as requested.
- Process orders using an order ship and bill system.
- Initiate quotation requests utilizing the Salesforce CRM software.
- Accept ownership for things that cannot be resolved immediately, and proactively follow up.
- Account coverage when needed.
- Escalate to Customer Service management when required.
- Ability to read, write and understand the English language.
- Excellent written and oral communication skills.
- Computer literacy and ability to learn new computer programs.
- High school diploma or equivalent.
- Prior customer service is preferred but not required.
- Ability to prioritize and multi-task.
- Familiarity with CRM systems and practices is preferred.
- Attention to detail and a strong sense of urgency.
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Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Representative today!
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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly.
Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, were obsessed with where it can take you. To us, its about more than simply accepting your next job opportunity. Its the fuel that powers every next step of your life. Its the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your lifejust ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
