Sales Manager

About Company:

At The Resort at Glade Springs, we believe that exceptional service and hospitality are the cornerstones of our success. Our commitment to creating memorable experiences for our guests is what sets us apart. As a prospective employee, you will play a vital role in upholding these values.

Our Service Philosophy:

• Guest-Centric Approach: We prioritize the needs and preferences of our guests, ensuring their satisfaction and comfort at every touchpoint.
• Attention to Detail: Every interaction matters. We strive for excellence by paying attention to the smallest details, from the cleanliness of our facilities to the warmth of our greetings.
• Proactive Problem Solving: Anticipating and addressing guest concerns before they arise is key to delivering seamless service.

Our Hospitality Culture:

• Empathy and Respect: We treat our guests and colleagues with genuine care and respect, fostering a welcoming and inclusive environment.
• Team Collaboration: Success is a collective effort. We work together, supporting and uplifting each other to achieve our common goals.
• Continuous Improvement: We are committed to learning and growing. Regular training and feedback help us enhance our skills and stay ahead in the industry.

Joining The Resort at Glade Springs means becoming part of a family that values dedication, passion, and a positive attitude. We look forward to welcoming you and working together to create unforgettable experiences for our guests. Associates enjoy great benefits including discounted golf, retail and food discounts, as well as access to our fitness center and indoor pool!

About the Role:

The Sales Manager in the Accommodation and Food Services industry is responsible for driving regional sales growth by developing and executing effective sales strategies tailored to the unique demands of the hospitality sector. This role focuses on increasing sales volume through targeted outside sales efforts, building strong client relationships, and identifying new business opportunities across the assigned territory.  A critical outcome of this position is the creation and implementation of a robust sales plan that aligns with company goals and market trends, ensuring sustained revenue growth and market share expansion. Ultimately, the Sales Manager will be instrumental in achieving successful sales outcomes that contribute to the overall profitability and reputation of the organization within the United States market.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or a related field or equivalent experience.
• Proven track record of achieving or exceeding regional sales targets and managing sales teams.
• Strong knowledge of sales strategies, sales planning, and sales incentive programs.
• Excellent communication, negotiation, and interpersonal skills.

Preferred Qualifications:

• Experience with CRM software and sales analytics tools.
• Advanced degree or certifications in sales management or hospitality.
• Demonstrated success in outside sales and business development within the hospitality sector.
• Familiarity with regional market dynamics and customer preferences.
• Ability to travel frequently within the assigned sales territory.

Responsibilities:

• Develop and implement regional sales strategies to meet or exceed sales volume targets within the accommodation and food services sector.
• Conduct outside sales activities including client visits, presentations, and negotiations to secure new business and maintain existing accounts.
• Design and manage sales incentive programs to drive team engagement and achieve sales objectives.
• Analyze market trends and competitor activities to adjust sales plans and strategies accordingly.
• Collaborate with marketing and operations teams to align sales initiatives with overall business objectives.
• Prepare regular sales reports and forecasts to inform senior management of progress and opportunities.
• Build and maintain strong relationships with key clients, partners, and stakeholders to enhance customer satisfaction and loyalty.

Skills:

The required skills such as regional sales expertise and sales volume management are essential for identifying and capitalizing on market opportunities to drive revenue growth. Sales strategies and sales planning skills enable the Sales Manager to design effective approaches that align with company goals and adapt to changing market conditions. Outside sales skills are critical for engaging directly with clients, building relationships, and closing deals in person. Sales training and sales incentive knowledge are used daily to develop and motivate the sales team, ensuring high performance and goal attainment. Together, these skills create a comprehensive toolkit that empowers the Sales Manager to lead successful sales initiatives and contribute significantly to the organization's success in the accommodation and food services industry.