Digital Marketing Campaign & Analytics Manager

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

Essential Duties & Responsibilities including but not limited to:

• Manage analytics and reporting across web, campaign, and CRM platforms, ensuring data integrity and compliant use of customer/patient data.

• Drive the execution of digital marketing campaigns.

• Analyze the data that is collected and interpreted to optimize campaigns, enhance lead generation, and improve conversion rates.

• Evaluate keywords, trends, competitors, and market behavior to identify opportunities that will advance Search Engine Marketing (SEM) and organic (SEO) initiatives, thus helping to meet key business goals.

• Develop dashboards and reports that connect marketing performance to business outcomes such as lead generation, pipeline progression, patient engagement, and ROI.

• Track the full consumer journey from campaign exposure through conversion (e.g., appointment request, registration, event attendance), ensuring attribution models are accurate and privacy-compliant.

• Provide actionable insights based on deep analysis to inform marketing strategies and maximize ROI.

• Support the marketing team in tracking and reporting on campaign performance by providing tools, guidance, and best practices that foster greater self-sufficiency.

• Continuously monitor and improve marketing data integrity, accessibility, and governance, ensuring teams have reliable information to drive results.

• Work with the Compliance and IT teams to ensure data collection, storage, and usage align with HIPAA, OCR guidance, and organizational policies.

• Define and maintain standards for data tagging, field usage, and user access to minimize risk and ensure audit readiness.

Minimum Qualifications:

Education:

Bachelor's degree in Business Administration, Marketing/Communications, or other related field required.

Experience:

• 5+ years of experience in digital marketing, marketing analytics, digital analytics, or CRM analytics; healthcare or HIPAA-covered entity experience strongly preferred.

• Experience with digital campaign management and end to end attribution

• Experience implementing compliant tagging, reporting, and data governance practices in a healthcare environment.

• Experience with CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot) and marketing automation tools (e.g., Marketo, Eloqua, Pardot).

Skills, Knowledge & Abilities:

• Proficiency in Google Ads and Meta Ad platforms in addition to other digital campaign management platforms.

• Proven track record managing analytics across websites, digital campaigns, and CRM platforms

• Proficiency with web analytics platforms (e.g., GA4, or privacy-compliant alternatives).

• Strong data visualization and reporting skills (Tableau, Power BI, Looker, or similar).

• Familiarity with data integration tools, tag management systems, and attribution modeling

• Deep understanding of HIPAA, HITECH, and OCR guidance regarding digital tracking technologies and CRM data use.

• Demonstrated ability to balance marketing performance optimization with strict privacy and security requirements.

• Strong analytical and problem-solving skills with the ability to turn complex data into actionable insights.

Pay Range:

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. 

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled