CAGE CASHIER DUAL RATE

Reporting to the Cashier Cage Manager, the Cage Cashier Dual Rate serves as a dynamic and energetic leader while fostering teamwork, employee morale, motivation, and open communication. This role directs the cashiering area in a manner that safeguards company assets and ensures compliance with all regulatory and internal control standards. 

• Manages and directs the day‑to‑day operations of the cage and team members.

• Communicates performance expectations to cage cashiers and bankers.

• Assists the Cashier Manager in daily duties and assumes full responsibility in their absence.

• Works specialty banks or front line as needed.

• Assists with scheduling for casino cashiering and banking teams.

• Investigates equipment or facility failures.

• Investigates and resolves guest complaints.

• Monitors cashiering activities across front line, specialty banks, main bank, and redemption areas.

• Maintains strict confidentiality regarding financial information, operating systems, company policies, marketing plans, and team member information.

• Ensures training and compliance with regulatory and safety standards.

• Ensures compliance with internal controls and SOPs in all transactions and activities.

• Produces and delivers reports in a timely manner.

• Participates in interviewing, selecting, training, and disciplining team members.

• Performs other duties as assigned