CloudOps Administrator (USA Based) - N.A. Service Delivery Group

Company Description

CBN Secure Technologies Inc. (CBN STI) is a subsidiary of Canadian Bank Note Company, Limited, a global leader in the provision of secure document and adjacent enterprise-level systems solutions for the following domains: Driver Identification and Vehicle Information, Border Security, Civil Identity, Currency and Excise Control, and Lottery and Charitable Gaming.  

CBN STI currently provides driver license and identification (DL/ID) card solutions for New York, North Carolina, South Carolina, Virginia and Wisconsin.

Our Corporate Philosophy and 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We seek long-term relationships with our employees and offer a competitive compensation package that includes health, medical and life insurance benefits and a 401k plan with company matching.

Job Description

Internal Job Title: Cloud Ops Administrator | Work Hours: Monday to Friday, standard hours with on-call rotation

Job Status: Existing Vacancy

Position Summary

As a Cloud Ops Administrator you will be responsible for configuring, monitoring, and managing the cloud instances of CBN STI solutions for our North American customers. In this position you will manage and provide ongoing support to ensure they remain highly available, reliable, and secure.

Core Responsibilities

• Cloud Administration
  • Install, configure, and maintain services, instance nodes, networks, and other IT infrastructure components.
  • Design, maintain, and improve infrastructure‑as‑code and automation pipelines to reduce manual operations and improve reliability and repeatability.
• Performance Monitoring and Tuning
  • Monitor system and database instances performance, identify issues, and optimize performance.
• Security Management
  • Implement and manage security measures to protect systems and databases instances from unauthorized access and threats.
• Backup and Recovery
  • Develop and implement backup and recovery plans to ensure services and instances are ready and available 24/7 and on demand.
• Troubleshooting and Support
  • Provide technical support for systems and instances in test and production environments.
• Documentation
  • Create and maintain comprehensive documentation for system and database configurations, changes, processes, and procedures.
• Various Other Duties and Responsibilities

Qualifications

Minimum Qualifications

• Legally eligible to work in the United States.
• Fluent in English (speak, read, write).
• Bachelor's degree in computer science (or related field) or equivalent additional relevant experience
• 4-7 years of system administration experience with at least 1 year of cloud operations experience or vice versa.
• Knowledge of system administration, cloud computing (Azure), security best practices
• Technical knowledge of:
  • O/S: Linux, Windows Server, cloud instances
  • Virtualization: VMWare, XCP-NG, JVM
  • Containerization/Orchestration: Docker, Kubernetes
  • Deployment/Configuration: Puppet, Terraform, Ansible, Bicep, Helmchart
• Able to work an on-call rotation of 1 week on/5 weeks off
• Able to travel approx. 2-6 weeks/year 

Preferred Qualifications

• Any of the following certifications: CompTIA Server+, Microsoft Certified: Azure Administrator Associate, AWS Associate
• Hands-on experience supporting hybrid cloud environments
• DevOps knowledge and experience
• Automation knowledge and experience

Additional Information

CBN Secure Technologies Inc. is committed to fostering a diverse and inclusive workplace where all employees are treated with dignity and respect. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.

We provide equal employment opportunities to all individuals, including women, Indigenous Peoples, persons with disabilities, visible minorities, and members of the 2SLGBTQ+ community. Our commitment to equity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. As part of our commitment to providing an inclusive, barrier free selection process, we ask that if you are contacted regarding the competition for this position, you advise the interview coordinator or any accommodation measures you may require.

At CBN STI, we value the unique perspectives and experiences that each employee brings to our organization, and we are committed to maintaining a workplace that reflects the diverse communities we serve. We believe that diversity and inclusion drive innovation and success, and we strive to create an environment where every employee can thrive and contribute to our collective goals.