Education Services Officer

• Full time, fixed term until 18 September 2026

• Support high‑impact teaching and learning operations across CET and the Learning Hub

• Base Salary $103,185 - $111,237 + 17% superannuation

About the opportunity

This role supports the effective delivery of teaching and learning activities across the Centre for English Teaching (CET) and the Learning Hub. As Education Services Officer, you will provide operational, administrative and executive support to ensure smooth coordination of timetabling, staffing, communications and teaching operations. Your work will directly contribute to high‑quality student and staff experiences across both units.

Your key responsibilities will be to:

• work closely with the Deputy Director (Education Services), Director CET and Head Learning Hub and internal stakeholders

• provide executive support including calendar management, communications and day‑to‑day operational tasks

• prepare meeting materials, attend meetings and provide secretariat support including minutes

• coordinate CET teaching schedules, relief teaching, casual payroll and casual teacher onboarding

• prepare and enhance correspondence, reports and presentations for CET and Learning Hub

• support WHS processes, stakeholder communications and ad hoc projects as required.

About you

• experience coordinating administrative and operational activities in a digital work environment

• experience supervising staff or students and supporting users of online systems

• capability in planning, developing and maintaining systems, procedures and resource allocations

• experience troubleshooting user issues in online environments and implementing corrective actions

• knowledge of legislative requirements relating to information recording, reporting and online integrity

• a relevant bachelor’s degree, diploma or an equivalent combination of training and experience.

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks and declarations 

  Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in terms satisfactory to the University.  Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.

EEO statement 

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds. 

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion. 

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Tooba Fida, Recruitment Operations by email to tooba.fida@sydney.edu.au

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

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