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Family Care Specialist

Service Corporation International
Posted 4 months ago, valid for 15 days
Location

Davenport, IA 52801, US

Salary

$40,000 - $48,000 per year

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Contract type

Full Time

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Sonic Summary

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  • The position involves assisting Family Service Counselors with interment verifications, memorials, and related tasks to support families during their time of need.
  • Candidates are required to have a high school diploma or equivalent, with no prior experience necessary.
  • The role includes responsibilities such as verifying at-need files, designing memorials, and logging information for Family Service Counselors.
  • Strong communication skills and the ability to work independently are essential for this position.
  • Compensation for this role ranges from $40,000 to $100,000, with higher earnings potential based on performance.

Our associates celebrate lives. We celebrate our associates.

Assist the Family Service Counselors with interment verifications, blind checks and memorials.

JOB RESPONSIBILITIES 

  • Builds at-need charts
  • Verifies at-need files before sent for verification
  • Performs blind checks
  • Follows up with memorial renderings, processes and timelines
  • Notifies families when flowers are placed
  • Sets Arrangement Continuation Appointments
  • Designs memorials
  • Serves at-need cemetery families that currently own property
  • Sets follow-up visits at the at-need arrangement conference
  • Logs information for Family Service Counselors
  • Meets with funeral home at-need families

MINIMUM REQUIREMENTS

Education

  • High School diploma or equivalent

Certification

  • Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)

Experience

  • None

Knowledge, Skills & Abilities

  • Ability to communicate effectively with associates, contractor personnel and client families
  • Ability to work productively with minimal supervision; achieves work objectives in a timely manner
  • Ability to resolve routine problems promptly and effectively
  • Ability to adapt to change in priorities


 

Compensation: $40,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)

#SCI

Postal Code: 52807

Category (Portal Searching): Sales

Job Location: US-IA - Davenport



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