Cashier

Job DetailsJob Location: Davis Food Co-op - Davis, CA 95616Salary Range: $16.90 - $21.67 Hourly    Cashier         DEPARTMENT: Front End REPORTS TO: Front End Manager             Wage range: $16.90 to $21.67 per hour   JOB SUMMARY: To perform cashier tasks with accuracy and efficiency while providing customers with friendly and helpful service. ESSENTIAL DUTIES AND RESPONSIBILITIES Exceed our customers expectations for service and provide a welcoming environment for all in accordance with the Co-ops customer service standards. Receive payment and give change accurately. Avoid common errors related to giving change and voiding transactions. Enter correct departments and correct prices for products. Maintain a working knowledge of all PLUs and register procedures. Maintain a working knowledge of all store processes related to Front End operations. When not attending to register duties, front face in all departments, retrieve shopping carts from the parking lot, clean register, restock and clean bathrooms, or perform other side-duties as instructed under the supervision of the department manager or shift supervisor. Assist customers in establishing and renewing DFC Ownerships. Bag groceries appropriately when needed and perform other duties as assigned by management.   Maintenance, Safety and Security Learn and use safe practices when performing job duties. Keep work area clean and organized. Wear proper clothing during shift including apron/vest or staff shirt, nametag, close-toed shoes and shirt with sleeves. Report safety/security concerns promptly.   Miscellaneous Adhere to scheduled shifts and be ready for work when shift begins. Assist customers as needed, including de-escalation of negative interactions Orient and be helpful to new employees. Set a positive example for co-workers. Participate in periodic department meetings. Abide by all Co-op policies and procedures as specified in the DFC Handbook.   ESSENTIAL MENTAL REQUIREMENTS AND COMPETENCIES To perform the job successfully, an individual should demonstrate competencies in the following matters: 1. Problem Solving Identify and resolve problems in a timely manner. 2. Customer Service Manage difficult or emotional customer situations. Respond promptly to customer needs. Respond to requests for service and assistance. 3. Adaptability Adapt to changes in the work environment. Manage competing demands. Deal with frequent change, delays, or unexpected events. 4. Attendance / Punctuality Be consistently at work and arrive on time. Ensure that work responsibilities are covered when absent. Arrive at meetings and appointments on time. 5. Dependability Respond to management direction. Complete tasks as instructed or seek clarification of task. 6. Work Quality Look for ways to improve and promote quality. Apply feedback to improve performance. Monitor own work to ensure quality. 7. Work Quantity Meet productivity standards. Complete work in timely manner. Strive to increase productivity. Work quickly.   JOB QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Language Ability Comprehend complex instructions, correspondence, and memos. Communicate effectively in oral or written form to customers and/or staff. Effectively present information in one-to-one and small group situations to customers and other employees.       2. Math Ability Is competent in basic arithmetic, fractions, ratios, and percentages. Perform these operations using units of U.S. currency and units of weight, volume, and distance.   3. Reasoning Ability Apply common-sense understanding to carry out detailed written or oral instructions. Deal with problems involving variables in standardized situations.   4. Computer Skills Is proficient with word processing software. Is proficient with spreadsheet software. Is proficient with email.   5. Operational Equipment Skills Is able to operate a manual pallet jack Has knowledge of appropriate cleaning methods and materials.   ESSENTIAL PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Daily Physical Demands Stand. Use hands to finger, handle, or feel. Reach with hands and arms. Walk, climb, or balance and stoop. Lift and/or move up to 60 pounds. Talk and hear.   Frequent Physical Demands Lift and/or move up to 60 pounds.   Specific Vision Ability Have close vision, distant vision, peripheral vision, and depth perception.   WORK ENVIRONMENT The work environments described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Occasional Exposure to: Wet or humid conditions (non-weather). Fumes or airborne particles. Outdoor weather conditions. Extreme cold (non-weather).   The noise level in the environment is usually moderate.                                                                       IMPORTANT DISCLAIMER NOTICE The job duties, elements, responsibilities, skills, functions, experience, educational factors, and requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.   ACKNOWLEDGMENT FOR RECEIPT OF CASHIER JOB DESCRIPTION     I have received a copy of the Cashier Job Description and have read and understand its contents.   _________________________________ Employee Name (Please Print)   _________________________________ __________________________ Employee Signature Date      Qualifications