Benefits:

Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
401(k)
Dental insurance
Health insurance
Vision insurance

ROLE DESCRIPTION:
Join our growing agency at Kaffenberger Family Agency as a Commercial Lines Account Representative and become a trusted resource for local businesses. In this role, you'll work closely with commercial clients to provide exceptional service, maintain strong relationships, and provide ongoing guidance to help clients make informed insurance decisions.

We're looking for someone who enjoys building connections, solving problems, and delivering outstanding customer experiences. This position offers a blend of account management, client service, and opportunities to identify additional coverage solutions that support our clients' businesses.

RESPONSIBILITIES:

Build and maintain relationships with commercial insurance clients
Assist clients with policy changes, renewals, certificates, and coverage questions
Review existing accounts and identify opportunities to better protect clients' businesses
Maintain accurate client records and policy documentation
Support account retention and agency growth through proactive communication

QUALIFICATIONS:

Strong communication and customer service skills
Ability to build trust and develop long-term client relationships
Detail-oriented with strong organizational skills
Previous insurance, account management, customer service, or sales experience preferred
Commercial insurance experience is a plus
Property & Casualty license preferred or willingness to obtain

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