Description
Area General Manager ā HVAC & Plumbing
Climate Control Heating, Cooling & Plumbing (Liberty, MO)Ā
& Advantage Latta-Whitlow (Topeka, KS)
Competitive Salary + Performance Bonus + Equity Potential
Overview
Climate Control and Advantage Latta-Whitlow are seeking an Area General Manager to lead two established home services brands across Missouri and Kansas. This is a multi-site leadership role for an experienced trades operator who owns the P&L, develops strong field teams, and delivers a five-star customer experience at every location. You'll run both branches with the autonomy of an owner and the backing of a growing home services platform ā including real equity potential for the leader who drives the results.
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Responsibilities
- Lead all operations at both branches to exceed revenue, gross profit, and EBITDA targets
- Build and manage monthly operating budgets, job costs, margins, and expenses to plan
- Review and approve invoices, payroll reports, and material and equipment spend
- Track and drive core metrics: call board, field conversion, average ticket, tech-generated leads, and membership growth
- Recruit, hire, train, coach, and develop technicians and branch leadership; hold teams accountable to scorecards
- Run daily huddles and monthly one-on-ones with each teammate
- Maintain a 4.8+ Google rating; review customer feedback daily and resolve issues same-day
- Partner with marketing monthly to grow demand across both service areas
- Keep accounts receivable current with no balances past 90 days
- Own safety training, processes, and reporting; ensure compliance with company policy and state employment law
- Partner with recruiting monthly to maintain staffing levels and reduce turnover
- Travel regularly between both locations
Requirements
Qualifications
- 5+ years leading field operations for a residential HVAC and/or plumbing contractor
- Proven multi-site, multi-branch, or market-level leadership experience
- Track record managing a portfolio generating $10M+ in annual revenue
- Full P&L ownership including revenue, margin, and labor cost
- Strong grasp of job costing, budgeting, and forecast analysis
- Working knowledge of state and local employment law
- Proficient with tablets, smartphones, and GPS/mapping tools
- High school diploma or GED required; bachelor's degree or equivalent experience preferred
- Valid driver's license and insurable driving record
- Ability to travel between Liberty, MO and Topeka, KS, including overnight stays as needed
Why Join Us
- Equity potential ā a real ownership stake for the leader who drives results
- Multi-site scope leading two established brands with platform-level support
- Competitive base salary plus performance bonus
- Medical, dental, and vision insurance
- 401(k) with company match
- Life insurance, short- and long-term disability
- Paid time off, 6 paid holidays, and 2 floating holidays
- A support network of fellow GMs and quarterly leadership development
- Promotion from within and continued investment in our leaders
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Ready to Lead?
If you're ready to lead two high-performing brands, build something you're proud of, and earn a real stake in the upside, we want to hear from you. Apply today!
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