System Analyst

 Systems Analyst

General Summary/Responsibilities: The Systems Analyst supports and analyzes Fidelity’s IT Systems, including PC workstations, laptops, servers, peripherals, software and telephones.  Also provides support of communications on WAN/LAN as well as remote connectivity.  He/She provides project support as required

DIMENSIONS:

·         Support of IT Systems including all hardware and software

·         Analyzes current hardware and software to make recommendations

·         Participates in identifying, planning and deploying Fidelity’s IT needs

·         Provides IT support for daily operations

FIDRNOCT

Qualifications

Education

Minimum Level of Education Required: Associate degree

Additional requirements:

§  Type of degree: associates

§  Area of study or major: Computer Science, MIS Computer Engineering or related degree or 3-5 years of related experience with demonstrated knowledge.

§  Preferred educational qualifications: N/A

§  Position specific testing requirement: N/A

Licensure/Certification/Registration

N/A        

Experience

Minimum Level of Experience Required: 5 - 7  years of job related experience

Prior job title or occupational experience: 3 or more years of technical experience

Prior specific functional responsibilities: N/A

Preferred experience: N/A  

Other experience requirements: N/A

Knowledge/Skills

§  Knowledge of Windows based hardware including desktops, laptops, printers, switches, routers, cabling and other hardware and connectivity related products

§  General working knowledge of telecommunication systems

§  Knowledge of a Windows based network including active directory along with Microsoft and other software products.

§  Good analytical and problem solving skills are essential

§  Strong training and customer service skills.

§  Ability to work independently

Education

Minimum Level of Education Required: Associate degree
            
Additional requirements:
    Type of degree: associates
    Area of study or major: Computer Science, MIS Computer Engineering or related degree or 3-5 years of related experience with demonstrated knowledge.
 

Licensure/Certification/Registration

N/A    

Experience

Minimum Level of Experience Required: 5 - 7  years of job related experience
Prior job title or occupational experience: 3 or more years of technical experience
 

Knowledge/Skills
    Knowledge of Windows based hardware including desktops, laptops, printers, switches, routers, cabling and other hardware and connectivity related products
    General working knowledge of telecommunication systems
    Knowledge of a Windows based network including active directory along with Microsoft and other software products.
    Good analytical and problem solving skills are essential
    Strong training and customer service skills.
    Ability to work independently