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Dayton, OH
Access Specialist I- South Campus- Full Time

Access Specialist I- South Campus- Full Time

Dayton Children's Hospital

Posted 5 days ago, valid for 3 days

Dayton, OH, US

Competitive

Full Time

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Sonic Summary

The position at Dayton Children's - South Campus is for a full-time Patient Access Representative with a schedule of Monday to Friday from 8:30 AM to 5 PM, including possible Saturday rotation.
The role involves providing customer service and ensuring successful financial outcomes for patient services through various tasks such as appointment scheduling, registration, and insurance verification.
Candidates must have a high school diploma or GED, and prior customer service experience is required, with healthcare experience preferred.
The job emphasizes maintaining patient relations and customer satisfaction while handling sensitive health information.
Salary details are not specified in the job description.

Facility:

Dayton Children's - South Campus

Department:

Patient Access - Offsite Registration

Schedule:

Full time

Hours:

Job Details:

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.

Department Specific Job Details:

Shift

Monday-Friday
Hours 8:30am-5pm
Possible Saturday rotation

Education

High school diploma or GED required

Experience

Customer service (front desk/patient facing)
Healthcare (preferred)

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