Family Resource Specialist

Description

Salary is $16.00 per hour
Full-time position working 40 hours per week (including insurance and time off benefits)

Do you have lived experience as a parent of a child with special needs and a passion for helping families navigate services and resources? Easterseals Florida is seeking a compassionate and dedicated Family Resource Coordinator to support children and families participating in our Early Steps Program.

The Family Resource Coordinator serves as a vital link between families, community resources, and Early Steps services. This position provides family support, education, advocacy, training, and resource coordination to help families access the services they need and achieve positive outcomes for their children.

What we offer:
• Live and on demand Professional Development opportunities
• Medical, Dental, and Vision Plans
• Paid Holidays, Vacation, Sick, and Personal Time
• Several Supplemental Insurance Policies
• Employee Assistance Program
• 401(k) Savings Plan
• Easterseals Cares Wellness Program
• Work Life Balance
• The Opportunity to Make a Difference in the Community and the Organization

A Snapshot of What You Will Be Doing:
• Build supportive relationships with families and meet with them on a regular basis.
• Provide education, training, and technical assistance to families.
• Assist families in identifying resources and navigating community supports.
• Help families in crisis develop appropriate resources and support systems.
• Coordinate and promote parent-to-parent support opportunities.
• Maintain information on community resources and referral networks.
• Gather family feedback to improve services and ensure family-centered care.
• Collaborate with Early Steps staff, community partners, and family organizations.
• Participate in local and state advocacy, advisory, and family support initiatives.
• Support training activities, workshops, and family engagement efforts.
• Maintain confidentiality and comply with HIPAA regulations and program requirements.


Qualifications:
• Minimum of a high school diploma or GED
• Must be a parent of a child with special needs who is currently receiving, or has previously received, Children's Medical Services through Early Steps in Florida or another state/country.
• Excellent interpersonal skills and communication skills, both written and verbal, to ensure effective interaction with community partners/agencies and team members, as well as to make effective presentations
• Experience working with families in a volunteer or professional capacity preferred
• Experience with and ability to work with diverse populations
• Excellent organizational, time management, customer service and communication skills
• Knowledge of local community resources
• Ability to meet our approved driver qualifications in order to drive your personal vehicle, as required, to drive to meetings and for other business-related needs (minimum age of 21 and good driving history)

Easterseals Florida has been rated a Great Place to Work (2020 - 2025) by our employees! We provide services daily that are leading the way to 100% equity, inclusion and access for people living with disabilities, families and communities. Working at Easterseals is more than just a job - it's an opportunity to be part of something bigger! If you want to translate your talent, your passion, and your commitment to help people with disabilities, families and the community, you might be exactly what we are looking for.

Easterseals Florida is a Drug Free Workplace (DFWP).

Easterseals Florida is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Easterseals Florida is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact our HR department at (407) 629-7881, hr@fl.easterseals.com, 2010 Crosby Way, Winter Park, FL 32792.

Under the directive of Florida House Bill 531, our organization utilizes the Care Provider Background Screening Clearinghouse. More information regarding the background screening requirements for this position can be found on the Florida HealthSource Background Screening website or at this specific link: https://info.flclearinghouse.com.