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About APCO Â
You may have never heard of APCO. Let us introduce ourselves! We are the Association of Public Safety Communication Officials and to our 40,000+ members across the nation and beyond. Founded in 1935, APCO International is the world’s oldest and largest organization of public safety communications professionals. Our members manage, operate, build and support emergency communications systems for law enforcement, fire, emergency medical and other public safety agencies. Â
About the Team Â
Join a group of skilled professionals who are committed to the public safety industry. You will join a supportive team that values life inside and outside of the organization. You’ll have a chance to travel, meet interesting people and work within a dynamic team culture. We want YOU to join our team and are so excited to meet you!Â
Who Should Apply Â
The missing piece of our business development team is a dynamic and engaging person comfortable in a sales position. A self-starter who is highly organized, detail-oriented and motivated with superior time management skills, including the ability to set priorities, meet deadlines, and manage multiple projects in a fast-paced, changing environment. Â
About the Role
…then this is the job for you.
Some of the things you’ll work on include:Â
- Primary point of contact for all member outreaches.
- Manage essential administrative duties such as handling daily correspondence, phone calls, and membership communications with professionalism and efficiency. Maintaining accurate and up-to-date membership records within our customer relations management (CRM) system will be a key part of your role.
- Prepare invoices for new and renewing membersÂ
- Provide relevant information from membership data to support the association’s goals.Â
- Maintain and updates Association Officers, Chapter Executive Council, President and Secretary lists, Committee Chairs Â
- Respond promptly and courteously to member inquiries, you’ll direct questions to the right resources and collaborate with various departments and volunteer committees as needed.
- Playing an important role in supporting the departments activities at the Annual Conference, including onsite assistance with voting booth, association booth, etc. Â
- Additionally, you’ll maintain and review standard operating procedures to keep them accurate and up to date.
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Join us to make a meaningful impact by supporting our Member Services Department and helping our association grow and achieve its goals!Â
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Minimum Requirements:
- High school diploma or equivalent, Associate Degree preferred
- Minimum 3 years of administrative and/or customer service experience. Association experience preferred.Â
- Strong interpersonal skills including written and verbal communications. Excellent organizational and customer relations skillsÂ
- Proficiency with Microsoft office suite and standard office equipment. Â
- Demonstrated ability to multitask and to work independentlyÂ
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About APCO:
APCO International is the world’s oldest and largest organization of public safety communications professionals, with over 40,000 members. It serves the needs of public safety communications practitioners worldwide - and the welfare of the general public as a whole - by providing complete expertise, professional development, technical assistance, advocacy, and outreachÂ
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We offer a competitive salary and a comprehensive benefit program including a 401K plan, paid time off, medical, dental and vision insurance.
Learn more about this Employer on their Career Site
