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Account Manager - R01558753

Brillio
Posted 8 months ago, valid for 22 days
Location

Dearborn, Wayne 48126, MI

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Account Manager position at Brillio is a pivotal role within the Customer Success team for North America, focusing on sales and business development for a strategic client.
  • Candidates are expected to have at least 5 years of experience in account management or a related field.
  • The role involves managing client relationships, driving customer experience, and contributing to revenue growth.
  • The position offers a competitive salary, reflecting the importance of the role within the company.
  • Brillio seeks individuals with strong leadership qualities, including customer advocacy, innovation ethos, and the ability to work collaboratively.

The Account Manager position is a key role within the Brillio Customer Success team for North America, responsible for helping drive sales and business development strategies, and executive relationships for one of our most strategic Organizational Management client.

In this role, the candidate will be responsible for assisting with driving customer experience and revenue growth. The individual will be responsible for helping the team establish and maintain relationships with the client.

 With Brillio’s strong presence and our entrepreneurial culture, this position presents a dynamic growth opportunity for the right individual to contribute to a rapidly growing company in an exciting field.

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Responsibilities:
  • Establishing and managing the client relationship at all levels
  • Establishing and building "trust" and leverage client context by understanding client's overall business goals and culture
  • Positioning Brillio as a Strategic IT partner and identifying new avenues for Brillio to partner, implementing and delivering within the account.
  • Managing the account P&L & high-level delivery responsibility
  • Mapping Brillio’ s capabilities and solutions to client’s requirements.
  • Build newer relationships with one of the marquee Fortune 1000 customers.


Candidates should demonstrate the below listed critical leadership qualities:
  • Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions.
  • Owner’s Mindset - Is passionate about Brillio’s business, deeply committed to its success and makes decisions that are in the best interest of the firm.
  • Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth.
  • Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations.
  • Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons.
  • Winning Through Teams - Enables a culture of collaboration and empowers teams to "raise their game” in order to create a winning formula. 


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