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Product Development uses design thinking & user experience methods to deliver breakthrough products and services that delight our customers. We bring innovative, exciting, and sustainable ideas to life. We have opportunities around the world for you to contribute to advancements in autonomy, electrification, smart mobility technologies, and more!

In this position...

Exterior Quality Supervisor is responsible for delivering Exterior Quality Objectives (3MIS R/1000, 1MIS R/1000, CPR Warranty, Supplier Recovery, Time to Contain, and Time to Resolve) for HLM/Closures commodities on current production NA vehicles. The Supervisor leads a team of Quality Engineers at PDC (Dearborn) and GTBC (Mexico City) to analyze quality data, problem-solve, contain, and resolve quality issues with cross-functional teams.

What you'll do...

Lead for Body Exterior Quality - HLM/Closure Commodities

Own delivering Exterior Quality Objectives (3MIS R/1000, 1MIS R/1000, CPR Warranty, Supplier Recovery, Time to Contain, and Time to Resolve) for HLM/Closures commodities on current production NA vehicles
Work with PVT/STA/Manufacturing/PD Functional teams to address plant/supplier issues before they leave assembly plants. Evaluate chronic and emerging warranty issues to push for cut off and resolution ASAP
Lead problem-solving, containment, and resolution for Exterior HLM/Closure Commodities
Utilize and drive cross-functional teams during problem solving using structured problem-solving techniques (8D A3, 3L5W, DMAIC, Six Sigma, etc)
Oversee VFG Quality Glidepaths for 3/2/1/0MIS for Corporate and FTR including driving cross-functionals to address systemic and emerging issues
Proactively review internal/external quality data and quickly communicate to appropriate cross-functional team leads to contain/resolve
Drive cross-functional teams to complete on-site Gemba by going and seeing issues and collaborating to contain/resolve
Lead forecasted 36MIS analysis/projections and drive teams to address High Time in Service issues for specific, detection, and systemic legs
Communicate up and down organization and cross functional (PVT, STA, Manufacturing, Supplier) for systemic/emerging issues
Work with E2E team and functional teams to improve IRIS/SIMSPN, PO Dashboard, and PO Throughput reporting/management efficiency
Coach, technical mentor, and guide engineers and rotating FCG's within section

You'll have...

Minimum Requirements:

Bachelor of Science in Engineering or a related field
5+ years of experience in PD, manufacturing, and/or quality roles
Proficient in structured problem-solving techniques (8D, 3L5Y, DMAIC, Six Sigma, etc)
Knowledge of GSAR, IRIS, SIMPSN, and other quality tools
Highly motivated and capable of leading cross-functional resolution of quality issues
Capable of succinctly communicating issues/resolution to all levels of leadership
Strong oral/written communication skills to lead group projects, issue resolution, and management reviews
Strong leadership skills, passion for quality, passion for customer – inherent self-starter with strong drive for results
Position requires simultaneous management of multiple complex and urgent issues
Able to travel and support final assembly plants and supplier sites

Even better, if you have …

Preferred

Master’s Degree in Engineering
7+ years of experience in PD, manufacturing, and/or quality roles
Six Sigma greenbelt or blackbelt certified

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

This position is leadership level 6 and ranges from $115,500-$218,100.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/LL6

Visa sponsorship is NOT available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States.

Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.

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Body Exterior Quality Supervisor