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Customer Governance Specialist

Gourmet Foods International
Posted 3 months ago, valid for a month
Location

Decatur, GA 30036, US

Salary

$45,000 - $55,000 per year

Contract type

Full Time

Paid Time Off
Life Insurance
Disability Insurance
Tuition Reimbursement
Employee Discounts

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Sonic Summary

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  • The Customer Governance Specialist position at GFI Atlanta in Decatur, GA, is a full-time role requiring a Bachelor's degree and 1–3 years of experience in data management or governance.
  • The specialist will oversee customer data management processes, enforce data standards, and ensure data integrity to support reliable reporting and business decisions.
  • Candidates should possess strong proficiency in Microsoft Office, particularly Excel, along with excellent problem-solving and analytical skills.
  • The position offers a competitive, above-market salary based on experience, along with performance-based bonuses and comprehensive benefits including medical, dental, and tuition reimbursement.
  • GFI promotes a collaborative work environment with opportunities for career growth and ongoing training.

Job DetailsJob Location: GFI Atlanta - Decatur, GA 30034Position Type: Full TimeEducation Level: Bachelor's DegreeSalary Range: $45,000.00 - $55,000.00 Salary/yearTravel Percentage: NoneJob Shift: AnyJob Overview The Customer Governance Specialist is responsible for ensuring quality, accuracy, security, and compliance of customer data across the organization. This role supports data governance initiatives, enforces data standards, and maintains data integrity to enable reliable reporting and informed business decisions. The ideal candidate is detail-oriented, analytical, and able to collaborate across departments in a fast-paced environment. What does your day look like? Some of your duties may include:   Oversee and support customer data management and governance processes. Implement and maintain data governance policies, procedures, and standards. Collaborate with cross-functional teams to ensure accurate and reliable customer data. Identify, troubleshoot, and resolve data issues in a timely manner. Monitor and enforce data quality standards across systems and platforms. Analyze customer data trends and patterns to provide actionable insights. Support initiatives to enhance overall customer data management and reporting. Partner with departments to ensure alignment with data policies and best practices. Manage onboarding processes for new customer accounts, ensuring data accuracy and completeness. Maintain consistent follow-up and responsiveness in a fast-paced environment.   Things you need to be able to do:   Strong proficiency in Microsoft Office, especially Excel (pivot tables, VLOOKUPs, data analysis). High level of attention to detail with a focus on data accuracy and integrity. Strong organizational and time management skills. Ability to work independently with minimal supervision. Excellent problem-solving skills with the ability to quickly identify and resolve data issues. Strong analytical skills with the ability to interpret data and identify trends. Effective communication skills to collaborate across departments. Positive, solutions-oriented mindset with a continuous improvement approach.   Things that are a plus but not a deal-breaker:   1–3 years of experience in data management, data governance, or a related field. Experience working with customer data, data quality, or governance processes. Familiarity with data quality tools, reporting systems, or ERP/CRM platforms.   What we think you’ll love about Gourmet Foods International:   Stay Engaged: Work in a fast-paced environment where your contributions make an immediate impact. Career Growth: College tuition reimbursement and advancement opportunities. Learning Culture: Gain exposure to data systems, reporting tools, and cross-functional operations. Team Environment: Collaborate with teams across the organization to drive data excellence.   SCHEDULE: Day shift - in office.   Bonus, Incentives & Company-Provided Resources   Eligible for performance-based bonuses tied to individual and company success. Competitive, above-market salary based on experience. Company-provided laptop and tools needed for success. Ongoing training and development opportunities to support career growth.   What else can we offer?   Gourmet Foods' benefits include Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-Term Disability, Long-Term Disability, and Accident Insurance. We also offer a 401(k) with matching contributions, Profit Sharing, Competitive Salaries, Flexible Paid Time Off (PTO), Paid Holidays, Free College Tuition, PAID Parental Leave, Professional Development Programs, an opportunity to grow within the Company, an Employee Discount, and a Referral Bonus.   GFI is a drug-free employer. You voluntarily consent to a pre-employment drug screen, and a background check will be conducted as part of the hiring process. Background checks can include, but are not limited to, previous employment, education, and criminal records.   Equal Employment Opportunity Gourmet Foods International is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by law.     Qualifications




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