Medical Assistant, Integrated Care

Medical Assistant (MA) – Integrated Care

Salary: $18–$22/hour (based on education, experience, and certification)
Schedule: Full-Time | Every Other Friday Off (Paid Wellness Day) | Monday–Friday, 8:00 AM–5:00 PM

Looking for a career where your work truly matters?
Heritage Behavioral Health Center is seeking a dedicated Medical Assistant (MA) to join our Integrated Care team!

About Heritage Behavioral Health Center

Heritage is a mission-driven Certified Community Behavioral Health Clinic (CCBHC) located in Decatur, Illinois. We provide comprehensive mental health and substance use services across multiple counties—ensuring individuals receive compassionate, high-quality care. At Heritage, every role contributes directly to our clients’ well-being and overall mission.

Why You’ll Love Working at Heritage

• Collaborative, mission-driven work environment
• Every other Friday off – paid wellness day
• Meaningful work that supports individuals with complex medical and behavioral health needs

We believe that when we care for our staff, they can better care for the individuals we serve. Our people are our greatest asset—and we treat them that way.

Your Role: Medical Assistant, Integrated Care

As a full-time Medical Assistant, you will be the first point of contact for clients receiving primary care services who may have serious mental illness and chronic health conditions. You will support our nursing team and play a vital role in clinical operations, patient engagement, and care coordination.

Core Responsibilities

• Welcome and check in patients, ensuring all forms, records, and consents are complete
• Prepare patients for examinations, take vitals, and document health histories
• Assist with check-out, referrals, and coordination of laboratory services
• Support nurses with care coordination, clinical monitoring, and patient flow
• Maintain a strong understanding of medical practices, administrative processes, and organizational policies
• Uphold strict confidentiality at all times

Successful candidates must demonstrate strong interpersonal skills, professionalism, attention to detail, and excellent organization.

Qualifications

• High School Diploma or equivalent 
• Minimum age: 21
• Valid driver’s license, reliable transportation, and proof of automobile insurance

What Heritage Offers

Generous Time Off: Vacation, sick, personal, and holiday leave
Wellness Benefits:

• Every other Friday off (paid)
• Employee Assistance Program (EAP)
• Fitness reimbursement

Insurance Coverage:

• Health, dental, and vision
• Flexible spending accounts (healthcare & dependent care)
• Additional life insurance options
• Significant employer contributions toward health insurance premiums

Retirement: 401(k) and Roth options
Professional Growth: Tuition assistance & continuing education opportunities