Sagan Front Desk Assistant-SW

Student Worker – Sagan Front Desk Assistant

Number of Openings: 6

Purpose/Objective of the Role: 

The Sagan ARC Front Desk Assistant will primarily focus on providing assistance with administrative tasks and supporting the daily operations of the Sagan ARC. 

This role involves coordinating office operations, assisting with front desk responsibilities, and providing general administrative support in an inclusive and equitable manner. 

Tasks & Responsibilities: 

• Monitor the front desk, direct students to their appointments, assist in scheduling appointments
• Answer basic questions about the Sagan ARC’s programs and recommend students to the appropriate department
• Assist Administrative functions required by various programs within the Sagan ARC at the direction of the
• Academic Support Coordinator. This may include:
  1. Copying, Filing, and Maintaining Sensitive Student Files
  2. Delivery or pick up of packages across campus
  3. Maintain office supply inventories
  4. Assist in updating and organizing ARC resource materials
• Assist with Administrative functions of the Testing Center at the direction of the Director of Accessibility Services and Testing Center Coordinator. This may include:
  1. Prepare testing envelopes with appropriate materials, including blank cover sheets
  2. Deliver completed exams to designated instructors or appropriate faculty members
  3. Maintain the security and confidentiality of completed exams during the delivery process
  4. Assist the Testing Center Coordinator with various tasks as needed, such as organizing exam materials, maintaining inventory, and updating records
• Provide customer service support by answering phone calls and emails in a timely manner
• Assist with the planning and implementation of Sagan ARC events geared towards students
• Assist with the beginning of the semester office set up
• Assist with end of semester closing of the office
• Assist with assembling thank you gifts for student workers.

Qualifications/Skills: 

• Currently enrolled as a student at OWU.
• Maintains confidentiality and professionalism.
• Excellent communication and customer service skills.
• Strong organizational and time management skills.
• Willingness to learn and complete new tasks in a timely manner.

Potential Future Career Benefit: 

• Practice and develop strong communication skills
• Gain experience with improving the efficiency of processes
• Develop connections within our office, and with other offices around campus

NOTE: Employment sponsorship is not available for this position. Applicants must be currently authorized to work in the United States.

Application Instructions:  

Complete the ADP application by selecting "Apply" button and answer all questions.

Supervisor: Nikki Byrd

Commitment: 5-10 hours per week

Term: Full Academic Year: Fall 26 & Spring 27 temporary, part-time position