About the Job

We are seeking a Public Area Attendant to help create a welcoming and pristine environment for guests throughout The Seagate. This role is responsible for maintaining the cleanliness, organization, and overall appearance of public spaces while providing courteous assistance to guests. The ideal candidate is service-oriented, detail-focused, and committed to delivering an exceptional luxury hospitality experience.

What You Do:

Maintain the cleanliness and presentation of public areas, including the lobby, entrances, hallways, and other guest-facing spaces
Clean and sanitize floors, furniture, surfaces, and fixtures to ensure a welcoming environment
Vacuum carpets, sweep and mop floors, and address spills or safety concerns promptly
Empty trash receptacles and ensure proper disposal of waste
Arrange and maintain furniture, décor, and guest-facing displays in public spaces
Monitor and replenish guest supplies such as brochures, magazines, and amenities
Assist guests with directions, information, and general inquiries in a friendly and professional manner
Respond promptly and courteously to guest requests and concerns
Partner with other departments to ensure a seamless guest experience throughout the property
Maintain a professional appearance and uphold The Seagate’s service standards at all times
Follow all hotel policies, procedures, and safety guidelines
Perform additional duties and special projects as assigned.

What You Bring to the Table:

Strong communication and interpersonal skills with a guest-focused mindset
Friendly, outgoing, and professional demeanor
Ability to work efficiently and remain composed in a fast-paced environment
High attention to detail and commitment to cleanliness and presentation standards
Ability to follow instructions and complete tasks independently
Strong time management and organizational skills
Knowledge of hotel operations and guest service principles preferred
Flexibility to work varying schedules, including weekends, evenings, and holidays
Ability to stand and walk for extended periods
Ability to lift, carry, and push up to 30 pounds
Ability to work in varying weather conditions when necessary
Ability to safely use cleaning products and equipment while following established safety procedures
Ability to bend, stoop, reach, and perform repetitive cleaning tasks throughout the shift

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