Description

Wilson-McShane Corporation, a third-party administrator for Taft Hartley funds, is seeking a full-time Accounts Receivable Specialist in our Lansing, MI office.

The schedule is Monday-Friday, 8:00 AM to 5:00 PM with a compensation of $30.91 per hour.

Essential Duties and Responsibilities include the following:

Research and resolve daily inbound calls received from participants and employers.
Communicate with participants and employers via written emails and letters.
Post employer contributions and participant self-payments for multi-million-dollar Funds.
Problem solve and reconcile varying types of reports.
Interpret and follow rules outlined in Plan Documents, COBRA language, and ERISA law.
Other duties and projects as assigned.

The Accounts Receivable Specialist position is a non-exempt position and includes benefits such as the following:

Health, and Dental Benefits
Defined Contribution Annuity Pension Plan
Voluntary Vision, Accident, Critical Illness and Pet Insurance
Flexible Spending Account (FSA)
401(k) and Roth 401(k)
Paid Holidays and Paid time off
Dependent Care Reimbursement Account
Burial Benefit and AD&D Benefits
Employee Assistance Program, including access to confidential counseling (virtual and in-person)

To perform the job successfully, an individual should demonstrate the following competencies:

Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibilities for own actions; Follows through on commitments; Team Player.
Customer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
Quality- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; Takes pride in one’s own work; Organized.
Quantity- Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Dependability- Follows instructions, responds to management direction; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Attendance/Punctuality- Is consistently at work and on time; Ensures work responsibilities are covered when absent.
Adaptability- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; Ability to prioritize duties.
Communication- Speaks clearly; Listens and gets clarification; Responds well to questions; writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.

To perform the job successfully, an individual should have the following qualifications:

Proficient in Microsoft Word and Excel.
Previous Accounts Receivable experience is preferred.
Experience with Taft-Hartley Funds preferred.
Enjoy working with the public via phone and in person
Ability to read and interpret Plan Documents and SPDs.

Learn more about this Employer on their Career Site

ACCOUNTS RECEIVABLE SPECIALIST