BioMed Field Service Technician I-III

Every Tarian Teammate contributes significantly to our mission. Whether as a frontline employee or working behind the scenes, our Teammates are the reason why Tarian is a trusted partner across all industries. You are a member of a diverse team working in an inclusive and dynamic environment.

Tarian offers more than employment; we provide a career path rich in purpose and fulfillment. By joining Tarian, you become part of a greater mission. Through the creation of safe environments, you empower people, communities, and organizations to thrive and achieve their full potential, as well as your own.

Compensation: $30.00-$45.00/hourly

Benefits:

Our full-time positions offer role specific on-the-job training, career paths, and a full range of benefits.

• Medical, Dental, and Vision Insurance
• Supplemental Medical Reimbursement Plans
• Paid Time Off & Paid Holidays*
• 401k Plan & Free Retirement Planning Consulting
• Short-term & Long-term Disability Income Protection Benefits
• Life Insurance for Teammate and Family
• Employee Assistance Program
• Recognition & Reward Program
• Perks Discount Programs with 3,000 free classes from yoga to financial wellness.
• Wellness Program
• Pet Insurance

We offer a relocation assistance package to help support a move in locations where hiring is difficult. Please note: if employment ends within the first 12 months, repayment of relocation expenses may be required.

POSITION SUMMARY:

The goal of the BioMed Field Service Technician III position is to provide excellent customer support for Tarian customers and their mission. This position completes repairs, service work, and preventive maintenance on customer’s medical equipment in accordance with established Tarian policies and procedures. The BioMed Field Service Technician III works with a high degree of autonomy and provides a high level of customer service.

You will conduct the following responsibilities, upholding Tarian’s commitment to safety and security while supporting the values and culture of the client and community.

• Performs service work and preventive maintenance of medical equipment and ensures completion of the percentage requested by customers.
• Repairs equipment as needed including failure assessment, parts orders, delivery back to customers, and keeping customers informed of status.
• Resolves issues pertaining to the medical equipment and works with customers to ensure medical equipment and technology is working within specifications.
• Accurately documents and keeps detailed records of all work-related activities.
• Performs scheduled inspections.
• Provides customer support for non-PM and non-repair issues such as following up on customer questions, attending meetings, and research issues.
• Provides all other support as requested by the manager.
• Works and interacts with current and prospective clients, other employees, sales representatives, vendors, medical personnel, patients, guests, and visitors.
• Performs other job-related duties as assigned.
•  

Other Duties & Responsibilties: 

• Stays abreast of changes in medical equipment technology.
• Actively work to gain more knowledge and experience.
• Actively mentors Fields Service Technician I & II positions

Education and Experience:

• High school diploma or equivalent required
• Associates degree or equivalent military training in associated field preferred
• 5 years and up of hands on experience performing medical equipment repair and maintenance
• Fundamental experience with general medical devices, test equipment, and hand tools
• Fundamental experience operating electronic and specialized test equipment; trouble­shooting equipment faults; and performing quality assur­ance test­ing on a variety of medical equipment
• Fundamental knowledge of healthcare regulations pertaining to equipment, industry standards, codes and procedures regarding safety and HIPAA preferred.
• Basic mechanical and electrical knowledge
• Excellent organizational skills and ability to work with general supervision.
• Ability to communicate effectively with various levels of employees as well as customers both verbally and in writing.
• Proficiency with computers to include MS Word, Excel, Outlook and ability to learn new software
• Ability to perform general arithmetic
• Ability to perform duties with a reasonable level of judgment, discretion, and confidentiality
• 0-2 Certifications preferred (CBET, CLES, CRES, Network, Pressure Vessel, etc.)
• Demonstrated ability to perform duties as assigned
• Must have a valid driver’s license and able to meet Tarian driving requirements.

PHYSICAL DEMANDS & WORK ENVIRONMENT

Work hours will vary depending on assignments, client schedules, project deadlines, and the needs of the company. Workweeks may exceed 40 hours and may involve any of the 7 days of the week, depending on the needs of the business. The work environment may be fast-paced and stressful or may also be quiet and slow-paced.  All environments and pace of work will require alertness and ability to perform under pressure.

While performing the duties of this job, the employee must be able to sit, stand, and walk for variable amounts of time throughout an assigned shift; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; occasionally stoop, kneel, or crouch. The employee must occasionally lift and/or move objects 25 pounds or more. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequently engages in mental concentration, analysis, and formulation.

About Tarian

Tarian stands out as North America’s foremost expert and trusted security partner, a distinction attributed not only to the solutions and services we provide but also as a testament to the incredible individuals on our team. Their diverse backgrounds and experiences continuously drive innovation and excellence across our company, enabling our growth and success.

At Tarian, we believe in the extraordinary power of people to enact positive change. Our vision is to shape a future where safety and security are not only foundations for enduring success but also powerful catalysts for positive change.

Be Extraordinary. Always. Join Tarian in safeguarding what matters most.

Tarian is an equal opportunity employer.

We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.
#ZR3