Position Overview

We're looking for an Operations Manager to join our leadership team and oversee daily distribution operations, optimize fulfillment processes, and lead our warehouse and logistics teams. This is a key leadership position with direct impact on company strategy and growth. The right candidate will play a central role in maintaining the service levels our customers expect while driving efficiency improvements across the organization.

Responsibilities

Warehouse & Fulfillment Operations

• Manage day-to-day warehouse operations including receiving, inventory control, picking, packing, and shipping

• Ensure accurate and timely order fulfillment across all product categories

• Implement and maintain inventory management best practices to minimize shrinkage and stockouts

Logistics & Freight Management

• Oversee carrier relationships and negotiate freight rates to optimize shipping costs

• Monitor and improve freight cost metrics with a focus on cost reduction initiatives

• Coordinate with suppliers on inbound logistics and delivery scheduling

Team Leadership

• Hire, train, and develop warehouse staff

• Set performance expectations and conduct regular reviews

• Foster a safety-first culture and ensure compliance with workplace regulations

Process Improvement

• Identify bottlenecks and implement solutions to improve throughput

• Develop and track KPIs for operational performance

• Collaborate with sales and purchasing teams to forecast demand and plan capacity

Vendor & Supplier Coordination

• Work with key suppliers to ensure smooth receiving and resolve discrepancies

• Support purchasing decisions with inventory data and turnover analysis

Qualifications

Required

• Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Logistics, or a related field

• 5+ years of experience in distribution, warehouse management, or operations

• Proven leadership experience managing teams of 5+ employees

• Strong understanding of inventory management systems and WMS software

• Experience with freight carriers and logistics coordination

• Excellent problem-solving skills and attention to detail

• Drug Testing Required

Preferred

• Master's degree or MBA with operations/supply chain concentration

• Experience in B2B distribution, ideally in signage, graphics, or related industries

• Familiarity with ERP systems

• Background in process improvement methodologies (Lean, Six Sigma, etc.)

• Email your resume to recruiting@signwarehouse.com

• Forklift certification or willingness to obtain

• Subject line give your favorite movie and favorite color

What We Offer

• Competitive salary based on experience

• Health insurance and benefits package

• Opportunity to shape operations at a growing company

• Collaborative, entrepreneurial work environment

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