Claims Manager

Overview

Claims Manager / Corporate Risk Support

Location: Commerce City, CO (Hybrid – 4 days in office)

About Apex Service Partners

Founded in 2019, Apex Service Partners is the nationwide leader in residential home services—HVAC, plumbing, and electrical. With 150+ locations across 46 states and $3B+ in annual revenue, Apex supports 50+ best‑in‑class local brands nationwide. We are committed to creating meaningful career opportunities by combining the strength of local teams with the resources and culture of a national organization.

Position Overview

Apex is seeking a Claims Manager to support the corporate insurance and risk management function. This role manages day‑to‑day claims activity across multiple lines of coverage while providing structured, paralegal‑level support related to coverage review, documentation, and claims governance. The ideal candidate is organized, detail‑oriented, and experienced working with carriers, TPAs, brokers, and internal stakeholders.

Key Responsibilities

• Manage assigned claims from intake through resolution
• Coordinate with carriers, TPAs, adjusters, brokers, counsel, and internal teams
• Support incident reporting, documentation, and loss investigations
• Review policies to identify coverage issues, deductibles, and SIRs
• Monitor claim activity, reserves, and timelines
• Maintain accurate and organized claim and legal files
• Assist with loss runs, renewals, audits, and claims reporting

Qualifications

• 3–6 years of experience in insurance claims, corporate risk, or claims coordination
• Knowledge of commercial insurance claims (GL, auto, WC, property, professional liability)
• Strong organizational and documentation skills
• Ability to manage multiple priorities
• Proficiency with claims systems and standard office tools
• Paralegal experience or coursework preferred

Preferred Experience

• Corporate or in‑house risk environment
• Experience with TPAs or insurer‑managed programs
• Familiarity with claims audits, renewals, or compliance
• Insurance designations (AIC, ARM) or paralegal certification