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Customer Service Representative - State Farm Agent Team Member

Nese Sahin - State Farm Agent
Posted 6 months ago, valid for 11 days
Location

Denver, Denver 80259, CO

Salary

$35,000 - $42,000 per year

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Contract type

Full Time

Health Insurance
Paid Time Off
Life Insurance
Disability Insurance
Sign On Bonus

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Sonic Summary

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  • The position is for a Customer Service Representative - State Farm Agent Team Member with Nese Sahin, focusing on delivering exceptional client experiences in an insurance agency.
  • Candidates should possess strong communication and interpersonal skills, be detail-oriented, and have a goal-oriented mindset, with a preference for bilingual Spanish speakers.
  • The role involves answering customer inquiries, assisting with policy changes, generating leads, and educating clients about insurance products.
  • A competitive salary is offered, along with various benefits including health insurance, a signing bonus, and opportunities for advancement.
  • The ideal candidate should have at least one year of experience in customer service or a related field.
Benefits:
  • Group life insurance benefits
  • Health insurance stipend
  • Supplemental health
  • Disability insurance
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development
  • Donation matching
*Seeking Bilingual Spanish Candidates*

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Nese Sahin - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Generate leads and actively pursue new business opportunities.
  • Educate clients about insurance products and recommend appropriate coverage options.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Comfortable with engaging in sales conversations.
  • Goal-oriented and motivated by achieving measurable results.
  • Proactive in problem solving.
  • Bilingual Spanish highly preferred.



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