Credit & Collections, Lead

Imperial Brady is a leading North American distributor and solutions provider for cleaning and facility care, foodservice, and packaging. With more than 13,000 employees and a broad supply chain network, we deliver national scale with local expertise. Built on strong customer relationships and deep industry knowledge, we go beyond distribution—delivering Supplies + Support through expertise, service, and a commitment to making every customer touchpoint a plus.

**All correspondence will come directly from Imperial Dade and not a personal email address.**

Imperial Brady has a Credit & Collections role available in Denver, CO! Join a strong and continuously evolving group, helping to continue to grow our business. If you’re eager to find your next opportunity, Imperial Brady is a great place to take that next step.

As the Credit & Collections Lead, you will handle the collection of all Network full accounts, internal billing setups, monthly rebates, and perform investigations of complex payment discrepancies. 

Additionally, you will serve as the Subject Matter Expert for the Credit & Collections department, providing expertise and support for daily and weekly tasks, reporting, and standard processes. In this role, you will act as the primary point of contact for team members' day-to-day questions and handle the training of new department employees.

The hours for this position are Monday through Friday from 8:00am to 5:00pm.

Pay Range: $23.00 to $24.00 per hour + Bonus

Application Deadline: September 14, 2026

You will: 

• Lead communication and reconciliations for Collections with Network division partner accounts
• Handle Internal team reports, write-offs and rebates for division
• Serve as the primary point of contact for internal and offshore teams by answering questions, providing guidance, and clarifying current procedures and company policies
• Conduct payment & deposit discrepancy investigations per request
• Identify data-driven solutions & recommend process improvements; support the implementation of approved initiatives to enhance departmental efficiency
• Provide backup support for Credit & Collections cash posting and cash application functions to ensure uninterrupted daily operations
• Support the onboarding process by coordinating training and job shadowing for new team members
• Assist the Credit & Collections Manager with daily team operations and serve as the department point of contact in their absence

You have:

• An associate or bachelor's degree in Accounting, Business, or a related field is preferred
• 2+ years cash application experience
• 1 year of B2B collections experience
• Excellent attention to detail and a collaborative attitude
• Excel proficiency required

We offer a dynamic environment for our more than 13,000 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Brady is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.

Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.

MASSACHUSETTS APPLICANTS:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.