Customer Service Lead

Bring Your Customer Service Experience to a Purpose-Driven Team.

We’re not looking for industry-specific experience—we’re looking for impactful, service-minded leaders who can connect, inspire, and guide others. If you’re driven to help people and skilled at having meaningful conversations, we’ll provide the training and support you need.

The Role: Customer Service Lead

As a Customer Service Lead, you’ll help individuals take meaningful steps forward on their personal journeys. You’ll provide guidance, ensure they understand their options, and support them throughout the process. You’ll also lead by example, fostering a culture of trust and exceptional service within your team.

If you're ready to take your customer service leadership to a mission-driven role, this is your opportunity.

What You’ll Do

Build strong, supportive relationships with individuals beginning their journey

Educate and guide them to take the next steps toward their goals

Address concerns with patience and confidence, ensuring progress

Model excellent service and communication for your team

Be adaptable and step into other roles when needed to support the team

What You Need

High School Diploma or GED

3+ years of full-time customer service experience (ideally in some leadership roles)

Leadership experience or a natural ability to guide and motivate others

Excellent communication, problem-solving, and emotional intelligence skills

Ability to remain calm and effective under pressure

Experience in fast-paced, people-focused roles such as hospitality, call centers, coaching, caregiving, or tutoring is a strong plus

Why You’ll Love Working Here

Fulfillment – Make a real impact by helping others achieve their goals

Career Growth – We promote from within and offer plenty of room to advance

Competitive Pay

Excellent Benefits – 90% coverage for medical, dental, and vision

401(k) – Invest in your future with us

Paid Time Off – 10 PTO days (15 after your first year) + 10 paid holidays for rest and renewal

Who We Are
We use advanced technology to improve well-being and offer hope when traditional approaches haven’t worked. Our people-first philosophy drives meaningful results, and we’re changing lives every day.

We are an Equal Opportunity Employer. If you’re qualified, we want you on our team. This position is contingent upon successful completion of a background check and drug screening upon hire.

In accordance with Colorado's Equal Pay for Equal Work Act this position pays $60,000 annually

Learn more about this Employer on their Career Site