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Customer Service Representative - Parts and Counter Sales

Jasper Holdings Inc.
Posted 2 months ago, valid for 21 days
Location

Denver, CO 80259, US

Salary

$23 - $26.5 per hour

Contract type

Full Time

Paid Time Off
Life Insurance

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Sonic Summary

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  • D& W Diesel, Inc. is seeking an experienced Customer Service/Inside Sales Representative for their Denver, CO location.
  • The role involves providing exceptional customer service, managing inbound calls related to heavy-duty parts, and supporting sales representatives with product research.
  • Candidates should have previous experience in customer support, with a preference for those familiar with heavy-duty parts or tank truck equipment.
  • The position offers a compensation range of $23 to $26.50 per hour and requires a technical aptitude along with strong communication skills.
  • Applicants are encouraged to apply online, and the company provides a Monday to Friday work schedule along with various employee benefits.

We are currently hiring an experienced Customer Service/Inside Sales Representative for our Denver, CO location. This position services customers with information, product exchanges or repairs in a timely, helpful friendly manner.

Job Responsibilities:

  • Provide an exceptional level of customer service.
  • Handle a moderate volume of inbound calls related to heavy duty parts
  • Work to establish business relationships with customers, able to speak the customer’s language.
  • Know how to access information on our products and stay up to date on product and industry changes
  • Aid sales representatives with research of products, pricing, availability, and applications
  • Handle and process the incoming and outgoing of parts and product

 

Job Requirements:

  • Previous experience in a customer support role with strong communication skills
  • Experience with heavy duty parts or tank truck equipment is a big plus
  • Must have a technical aptitude with an ability to learn products
  • Proficient in MS Office and other computer functions
  • Must be able to meet the physical demands of the position
  • Bilingual – fluent in Spanish is a plus

 

D&W Diesel, Inc. is employee owned, $130 million business with over 350 employees in 8 locations. D&W has 50 years of history as an aftermarket distributor of heavy-duty truck and off-road equipment parts, remanufacturing and distribution of diesel engine components, and industrial products. We are dedicated to continued growth through investment in our modern facilities and our exceptional team of employees.

Compensation Range:      $24.00 - $30.00 hour

Benefits:

  • Employee Stock Ownership Plan (ESOP)
  • 401(k) with a company match
  • Health, dental & vision insurance
  • Disability & Life Insurance
  • Paid Time Off & Paid Holidays at time of hire
  • Monday -- Friday work schedule.  We are open from 7:30 to 5:00PM

 

To apply for this position please visit our website at www.dwdiesel.com and click on Careers.  If you are unable to apply online due to disability, please contact Human Resources: 315-253-2324

Equal Opportunity Employer/Veterans/Disabled




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