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Front Desk Agent

Makeready LLC
Posted a month ago, valid for 25 days
Location

Denver, CO 80259, US

Salary

$0 - $20.5 per hour

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • Halcyon is a unique 154-room establishment that combines the comforts of home with the amenities of a hotel, recently recognized as Denver's only AAA 4-Diamond independent hotel in 2023.
  • The ideal candidate will possess a warm, welcoming demeanor and a natural ability to connect with guests to create personalized experiences.
  • Key responsibilities include welcoming guests, assigning rooms, providing information about amenities, and managing check-in and check-out processes.
  • Candidates should have at least 1 year of experience in hospitality, with a focus on being approachable, detail-oriented, and responsive to guest needs.
  • The position offers a competitive salary, along with a comprehensive benefits package that prioritizes the health and well-being of team members.
The ultimate 'non-hotel,’ Halcyon’s 154-rooms blur the lines between hotel and gracious home with considered comfort, attention to detail and an impressive art collection. Adding to a level of thoughtful prestige is our proud accomplishment of being named Denver’s only AAA 4-Diamond independent hotel in 2023, as well as being named one of Denver’s “Best Places to Work.


This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to welcome guests and invite them to create their own experiences through discovery of the facility and local scene. 


Requested Tasks

  • Welcome guests upon their arrival and assign rooms 
  • Provide information about hotel, available rooms, review their rate and amenities available on property with all guests during the check in process 
  • Inform guests about payment methods and verify their credit cards on file or collect upon arrival 
  • Perform all check-in and check-out tasks 
  • Respond to requests in a timely and professional manner 


Requested Capabilities

  • Approachable and personable personality
  • Patient and understanding with guests' needs and requests
  • Eye for detail 
  • Sense of urgency to fulfill requests and resolve issues 
  • Ability to stand for extended periods at a time

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. 

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.





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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

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