HVAC Install Manager

Overview

The HVAC Installation Manager is responsible for leading and overseeing all residential and/or commercial HVAC installation operations. This role manages installation teams, ensures projects are completed safely, on time, within budget, and according to company quality standards. The HVAC Installation Manager serves as a key leader in driving technician performance, customer satisfaction, operational efficiency, and revenue growth.

Responsibilities:

• Recruit, train, develop, and mentor HVAC installation technicians and supervisors.
• Conduct regular performance reviews and provide coaching to improve productivity and workmanship.
• Foster a positive team culture focused on safety, accountability, and customer service.
• Manage workforce scheduling and staffing levels to meet installation demands.
• Oversee the daily operations of HVAC installation projects from scheduling through completion.
• Monitor project timelines, labor utilization, and installation quality.
• Ensure compliance with local, state, and federal regulations, including building codes and safety requirements.
• Coordinate with sales, dispatch, warehouse, and service departments to ensure smooth project execution.
• Resolve operational challenges and customer escalations promptly and professionally.
• Conduct job-site inspections to verify installation quality and adherence to company standards.
• Ensure all installations meet manufacturer specifications and warranty requirements.
• Develop and implement best practices and process improvements to increase efficiency and consistency.
• Monitor installation budgets, labor costs, and profitability.
• Review project estimates and job costing to ensure financial objectives are met.
• Manage inventory control and equipment utilization to reduce waste and maximize profitability.
• Identify opportunities to improve operational performance and increase department revenue.
• Maintain high levels of customer satisfaction throughout the installation process.
• Address customer concerns and ensure issues are resolved in a timely manner.
• Partner with the sales team to support a seamless customer experience from sale to installation completion.
• Promote a strong safety culture and ensure adherence to OSHA regulations and company safety policies.
• Conduct safety meetings and training sessions.Ensure technicians maintain required licenses, certifications, and training.

Qualifications: 

• 5+ years of HVAC installation experience.
• 2+ years of leadership or supervisory experience in HVAC or a related field.
• Strong knowledge of HVAC systems, equipment, installation practices, and local building codes.
• Valid driver's license and acceptable driving record.
• Proficiency with scheduling software, job management systems, and Microsoft Office applications.
• EPA Certification.
• NATE Certification.

Benefits:

• Competitive salary commensurate with experience. (Target OTE: $75,000-110,000+)
• Lucrative commission structure and performance-based bonuses.
• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Opportunities for career advancement and professional development.
• Supportive work environment with a focus on teamwork and collaboration.

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