Lean Facilitator

We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

Job Summary

Under general supervision, Lean Facilitator plays a key role in strategy execution, continuous improvement efforts, and other transformational initiatives, to help Denver Health become the most trusted healthcare organization. This position effectively utilizes relationship management, leadership, and communication skills to facilitate the work of interdisciplinary teams, optimizing processes, increasing values, and eliminating wastes throughout the hospital using the principles of Lean and Lean Management Systems.

Essential Functions:

• Supports Alignment, Action Planning and Achievement of Process-Level Goals (70%)
  • Coaches and facilitates leaders and teams at all levels in the application of Lean Management System tools and principles, including:
  • Managing expectations and achieving operational stability through methods such as Visual Management, 6S, Standardized Work, Performance Metrics, Daily Management, Help Chain, Gemba Walk, and Leader Standard Work.
  • Systematically solving problems and driving continuous improvement in processes using techniques like Process Maturity Assessment, A3 Problem Solving, Process Mapping, Value Stream Mapping, and Kaizen.
  • Organizes multi-disciplinary groups that work collaboratively to solve problems, improve processes, and integrate services with other departments by defining problems or goals, developing thorough understanding of the current state, deploying experiments and countermeasures, studying results, and determining the next steps.
  • Develops Lean capabilities in leaders and teams.
  • Clearly communicate the Lean strategy and plan across the organization while supporting short-term and long-term execution.
  • When available, collaborates with leaders and departments to document data sources and synthesize results into actionable improvement strategies and tactics.
  • Develops reports of overall continuous improvement activities, including accomplishments, cost benefit, participation, and project roadmaps.
  • Provides flexible and responsive customer service to leaders and teams.
  • As needed, provides basic data management support, project management support, and/or change management support to leaders and teams. (70%)
• Operates the Denver Health Lean Academy and Develops Organizational Capabilities (25%)
  • Develops, delivers, and continuously improves content and curriculum for the Denver Health Lean Academy and Lean System Improvement department, following best practices for adult learning in both in-person and virtual formats.
  • Engages adult learners by providing dynamic instruction that makes the content enjoyable and easy to understand.
  • Assists internal and external customers of the Denver Health Lean Academy.
  • Creates, edits, and collaborates on LSI standard work and related materials.
  • Raises awareness and fosters enthusiasm for Lean tools and principles among diverse audiences using various methods.
  • Contributes to the execution of the long-term LSI plan. (25%)
• Other duties as assigned (5%)

Education:

• Bachelor's Degree required

Work Experience:

• 1-3 years experience in facilitation and process improvement required, with three+ years of experience preferred.

- And -

• Leadership and organizational culture coaching experience preferred.
• Experience in driving Lean Improvement with a proven success record preferred.
• Experience creating and delivering educational content and training curriculum to adult learners preferred.
• Healthcare-related background preferred.

Licenses:

Knowledge, Skills and Abilities:

• Strong facilitation and coaching skills, with exceptional change management acumen to guide interdisciplinary teams through complex transitions effectively and efficiently.
• Effective written and verbal communication, utilizing various methods tailored to suit different audiences.
• Ability to document and measure results with basic statistical analysis and data management proficiency.
• Ability to create and deliver educational content and training curriculum to adult learners.
• Strong knowledge of Lean (Toyota Production System) tools, methodologies, and Management Systems.
• Proficiency in Microsoft Office, including PowerPoint, Excel, Word, Outlook, and Visio.
• Electronic Medical Record (e.g., Epic) experience preferred.
• Excel in ambiguous situations and feel confident facilitating change, prioritizing initiatives, navigating chaos, and establishing structure with a strategic mindset.
• Ability to influence, collaborate, guide, and coach multidisciplinary leaders across various organizational levels, including executives, to lead change and foster a continuous improvement culture.
• Have exceptional emotional intelligence, including self-awareness, self-management, social awareness, and complex organizational relationship management.
• Have exceptional interpersonal and conflict management skills

Shift

Work Type

Salary

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
• 100% paid parental leave up to 6 weeks
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
• Free RTD EcoPass (public transportation)
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado’s primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.