Program Manager - Clinical Quality Improvement

Our Mission

At CPCQC, we are dedicated to ensuring that EVERY pregnant and postpartum person, infant, and family in Colorado has access to safe, equitable, high-quality care. We champion new collaborations, strengthen community connections to care, and lead statewide maternal and infant health quality improvement initiatives.

As a nonprofit 501(c)(3) organization, CPCQC partners with healthcare facilities, community organizations, and families across Colorado and with national allies to advance best practices and improve maternal and infant health outcomes.

Our Core Values

At CPCQC, we are:

• Better Together
• Person-Centered
• Action-Oriented
• Joyfully Invested
• Committed to Integrity
• Leveraging Expertise
• Always Learning

We work to prevent maternal mortality and morbidity, inform and implement evidence-based policies, and address health disparities in maternal and infant health. Our work is complex, multifaceted, and profoundly important, and we look forward to welcoming a new team member to help increase our impact.

Position Description

The Program Manager – Clinical Quality Improvement oversees a quality improvement initiative to reduce maternal mortality and morbidity, implementing an AIM Patient Safety Bundle-based program across hospitals. This position is part of CPCQC’s Clinical Quality Improvement (QI) team and reports to the Director of Quality Improvement. The Program Manager works in close partnership with a dedicated Quality Improvement (QI) Advisor and is supported by peer Program Managers in the organization. The role also collaborates regularly with the data and analytics, community QI, policy and community engagement, and communications and grant reporting leads, whose work cuts across programs to support impact.

The primary initiative for this role is SOAR, CPCQC’s primary cesarean reduction initiative. The Program Manager leads SOAR by guiding strategy, hospital engagement, data, and reporting from planning through evaluation and coordinates with peer Program Managers across CPCQC’s broader clinical and community QI portfolio, including Turning the Tide, SPARK, and NEST.

This full-time, salaried position operates remotely within Colorado. However, travel includes attendance at quarterly in-person meetings in the Denver Metro area, visits to partner and hospital sites statewide, and attendance at forums and conferences hosted by CPCQC or key state, regional, or national partners.

Responsibilities

Program & Initiative Management

• Lead the implementation, tracking, and evaluation of SOAR, CPCQC’s primary cesarean reduction initiative, ensuring it meets goals and creates measurable impact.
• Support planning and co-facilitate monthly initiative meetings and steering committee meetings that guide strategy and execution, coordinating agendas, speakers, and clinical/technical-assistance content with your QI Advisor and sending materials to hospital teams in advance.
• Manage initiative calendars and workplans, including grant deliverables, deadlines, enrollment cycles, and educational and conference opportunities.
• Maintain the hospital engagement tracker and detailed initiative documentation, ensuring timely, well-organized communication with hospital participants on logistics and resources.
• Lead annual planning and strategy for your initiative, including logic models, KPIs, and updates to program materials such as toolkits, checklists, and one-pagers.
• Plan annual outreach, recruitment, and cohort onboarding in coordination with the Communications team.
• Track and communicate about your program budget with the Director of Finance and Operations and the Accounting team, including spenddown planning and timely reimbursements.

Data Strategy & Grant Reporting

• Oversee initiative deliverables, partnering with your QI Advisor and the Data team to interpret and share quality data with participants.
• Collaborate with the initiative QI Advisor to promote timely, accurate hospital data submission (e.g., via REDCap) and review current dashboards and data visualizations.
• Collaborate with the initiative QI Advisor to identify data gaps with the Director of QI and Data team, and incorporate data and findings into quarterly and annual grant reports.
• Contribute to grant reporting and contract compliance, ensuring program alignment with scopes of work and responding to funder requests (e.g., CDC, CDPHE, HCPF) promptly.

Health Equity

• Evaluate and strengthen how health equity is prioritized across your initiative by deepening equity-centered conversations, data analysis, and outcome objectives in partnership with your QI Advisor.

Team Coordination & Cross-Functional Collaboration

• Lead the weekly internal initiative meeting by preparing the agenda in Asana, facilitating discussion and decisions, and tracking follow-up tasks for the team.
• Maintain regular touchpoints with your QI Advisor (email, Slack, or Zoom) to ensure role clarity, workload balance, and consistent hospital messaging.
• Participate in the QI Huddle, bi-weekly all-team meeting, bi-weekly data team meeting, and PM team meetings to coordinate work, align programming, and surface risks early.
• Coordinate education and training offerings, such as Labor Support Workshops, lived-experience sessions, and webinars, including CE coordination, logistics, evaluation, and materials.
• Escalate issues promptly and appropriately, following the chain of command (peer → Director → CEO).

Partnerships, Development & Communications

• Represent CPCQC with external partners and networks (e.g., HCPF, other state PQCs, CDPHE) and in committees and workgroups, preparing agendas and sharing timely follow-up.
• Communicate CPCQC’s objectives and initiative outcomes to hospitals, partners, and the broader community.
• Collaborate or lead on quality improvement publications, including posters, abstracts, podium presentations, and journal articles.
• Work with the communications team on newsletter updates, social media and thought leadership, and presenting at conferences across Colorado, and potentially nationally, on the impact and lessons of CPCQC’s initiatives.

Position Requirements

• 2–5 years of progressive leadership experience in the nonprofit or healthcare sector, with experience in maternal and child health initiatives preferred.
• Bachelor’s degree (required) or master’s degree (preferred) in a clinically relevant field, public health, healthcare management, or a related field.
• Experience working directly with healthcare providers and hospital systems on community health initiatives.
• Ability to travel across the state for hospital visits and trainings several times per year.
• Strong commitment to valuing diversity and equity in the workplace.
• Proven operational leadership skills, including project management, strategic planning, and analysis.
• Excellent organizational, prioritization, and communication skills essential for coordinating multiple projects and stakeholders.
• Relationship-building skills to engage effectively with team members, partners, and stakeholders.
• Comfort using project management and data tools (e.g., Asana, REDCap, shared dashboards, and Google Workspace) to keep work organized, transparent, and on schedule.

Salary and Benefits

This is a full-time, salaried position working in the state of Colorado. While this position is remote, there is an expectation to attend events and meetings in person across the state as needed. Candidates currently not residing within the state of Colorado will be required to relocate within 6 months of hire at their own expense. The annual salary range for this position is $75,000-$80K based on qualifications. This position also includes a benefit package (medical, dental, retirement), 401k, and unlimited vacation. Please check out the CPCQC website (cpcqc.org) to learn more about our work and current projects.

Commitment to Diversity and Inclusion

CPCQC is an equal opportunity employer that values workplace diversity. We strive to create an inclusive work environment that embraces diverse life experiences, backgrounds, and perspectives. CPCQC prohibits discrimination of employees or applicants on the basis of race, creed, color, age, sex, gender identity, gender expression, national origin, marital status, sexual identity, sexual orientation, religious or political affiliation, age, height, weight, physical or mental ability, veteran status, military obligations, and any other classification considered discriminatory under applicable law.

Learn more about our work at cpcqc.org.