Sr Manager of Internal Controls

At Zayo our premise for success lies in our strong foundations of policies and regulations that comply with the highest of ethos. We’re seeking a seasoned compliance manager to help us uphold our company-wide policies, in the most efficient and effective approach. The compliance manager role requires the candidate to be proficient in the developing and transitional compliance laws of the country. Working as a compliance lead, the candidate in question must take charge of curating policies and strategies and effectively transfer this knowledge to the employees. The compliance manager job involves high proficiency in some soft skills such as communication, organizational abilities, and strong interpersonal skills, as it involves liaising with different stakeholders, internally and externally. 

Within Internal Control, we evaluate and communicate technology risk, provide solutions to mitigate those risks, and support the achievement of strategic and operational objectives via risk management oversight and reporting. We are committed to building a better, more effective, and more efficient IT organization by encouraging stakeholders to take and benefit from risk analysis, sustain growth/performance, and obtain greater access to risk insights and metrics. 

• We transform controls to standardize and simplify frameworks across the organization. 

• We define processes and procedures to enable regulatory compliance. 

• We assess, define and align data integrity and application security to the risk and controls framework. 

• We enable technologies to effectively execute and sustain risk-managed solutions. 

Responsibilities 

Our Senior Manager of Internal Controls is accountable for the development, implementation, and management of a comprehensive IT risk management program designed to improve the integrity, availability, and confidentiality of key data within Zayo. The focus of this position is to help IT become more proactive in identifying, assessing, and mitigating risk in the information technology environments. 

In this role, you will have overall responsibility for developing KPIs and monitoring of the program to ensure that risks associated with Zayo’s IT systems and processes are anticipated, recognized, and appropriately managed and mitigated. You will work cross-functionally with IT and business teams, as well as with various internal and external stakeholders, to dissect complex problems and deliver clear recommendations to improve results. You will interact with senior leaders across the company to communicate complicated analysis, logic, and solutions. 

• Supervise all the business processes that involve controls and compliance across IT 

• Oversee a team of IT professionals and work closely with internal customers to understand key business and IT issues, and propose fact-based solutions that support strategic initiatives at Zayo 

• Own and oversee the IT SOX compliance program, including risk assessments, control design, control effectiveness testing, deficiency evaluation, remediation tracking, and audit support activities 

• Lead the evaluation, implementation, and governance of AI-enabled solutions to automate IT controls testing, evidence collection, risk assessments, and compliance monitoring.  

• Partner with IT, Security, Internal Audit, and business leaders to identify opportunities to leverage AI and automation technologies to improve control effectiveness, operational efficiency, and risk visibility.  

• Develop and execute the multi-year IT Controls and Compliance strategy, including automation, continuous monitoring, process optimization, and AI-enabled risk management capabilities.  

• Develop executive-level reporting, metrics, and dashboards to communicate risk posture, compliance status, control performance, and remediation progress. 

• Establish and carry out proper training programs, so that the employees are aware of the laws and regulations they need to adhere to 

• Carry out investigations to find gaps in the current strategies, which involve compliance and rectify them as per the regulatory guidelines 

• Identify major risk factors, and develop and coordinate the implementation of strategies to reduce/remediate process, operational, regulatory and compliance risks. 

• Propose solutions for proactively identifying and managing risks, as well as embedding mitigating controls when developing new products, systems, technologies, and service offerings. 

• Foster a high-performance, risk-managed, compliant culture within IT by evangelizing the importance of risk-managed solutions and supporting disincentives for non-compliance. 

• Monitor and manage IT controls at the application, database, operating system and process levels. 

• Ensure that key risks and incidents are tracked using critical metrics and communicated to the IT Leadership Team and other key executives to support continuous improvement. 

• Analyze current and proposed IT systems/programs/initiatives to ensure compliance with applicable business, industry and regulatory standards. 

• Participate in the review process for application, database, operating systems, and IT operational process changes/modifications to ensure that controls remain valid over time. 

• Maintain awareness of industry standards, trends and best practices in order to strengthen organizational and technical knowledge. 

Required skills and qualifications 

• Bachelor's degree in Computer Science, Information Systems, or a related field; advanced degree or relevant certifications  

• Certifications in Security, Audit, Risk Management and Project Management highly desirable 

• Knowledge of the US and international regulations and laws related to IT-related compliance standards 

• Prior experience working as a compliance manager or in a similar position 

• Experience leading teams and enterprise-wide risk, compliance, audit, or controls programs 

• Proficiency in industry trends, tools, and regulations 

• Outstanding analytical skills and problem-solving abilities 

• Experience in risk management or auditing a plus 

• Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams and influence stakeholders 

• Strong work ethic and team player 

• High degree of professionalism 

• Experience with GRC platforms such as ServiceNow IRM, AuditBoard, Archer, MetricStream, or Workiva2 

• Experience implementing controls automation, workflow automation, analytics, and AI-enabled compliance solutions 

Personal Characteristics: 

• Strategic acumen and problem solving skills with the ability to turn findings into executable plans 

• Minimum of five (5) years of people leadership and program management experience  

• Proven skill in accelerating change; forward looking 

• Assertive and able to influence across all levels, including influencing others without direct position power 

• Confident in his or her technical knowledge; unwavering when challenged yet knows when it’s appropriate to flex 

• Demonstrated ability to build trust and strong cross-functional relationships across an organization to achieve common goals 

• Excellent verbal and written communication skills 

• Strong business acumen and demonstrated sound business judgment 

• Organizational agility and the ability to read the subtle nuances of a situation and react/plan accordingly 

• Ability to effectively prioritize projects and manage available resources 

• Thrives in a high pressure, fast-paced environment 

• Preferred certifications: CISA, CISSP, CRISC, CISM, and PMP.  

 Estimated base salary range: $106,500 - $163,900 USD/annually