Banquet Server On-Call

Job Summary: The Banquet Server provides food and beverage service in a friendly, professional, and efficient manner during banquet events. This role is focused on delivering high-quality service to ensure a positive experience for all guests attending dining and banquet functions. 

Essential Functions and Duties: 

• Maintain high standards of food and beverage quality and guest service. 

• Greet guests warmly and ensure prompt drink orders. 

• Present the menu, answer guest questions, and make food and beverage suggestions. 

• Suggest wine selections where appropriate. 

• Relay orders to the kitchen and beverage services promptly. 

• Observe guests to fulfill additional requests and anticipate when they have completed their meals. 

• Clear and reset tables efficiently. 

• Complete all assigned side work tasks during shifts. 

• Maintain a clean and organized work and storage area. 

• Assist with setting up, cleaning, and refreshing banquet function rooms. 

• Attend department meetings and complete tasks assigned by the Banquet Manager. 

• Follow all safety and sanitation guidelines, including reading and understanding MSDS. 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. 

Required Experience, Education, and Skills: 

• Previous experience in banquet or restaurant service preferred. 

• Strong customer service skills with the ability to communicate effectively with guests. 

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously. 

• Basic math skills for handling payments and calculating costs. 

Work Environment: 

• Primarily an indoor environment with protection from weather conditions, though not necessarily from temperature changes. 

• Requires standing and walking for extended periods during events. 

• Frequent lifting and carrying of up to 20 lbs. 

• Must be available to work flexible shifts, including nights, weekends, and holidays. 

Other Duties: