Part-Time Resident Services Coordinator - Oceanside, CA

SUMMARY:
This at-will position is responsible for being a vital point of connection between our residents and our community operations. You’ll ensure residents feel supported, valued, and informed by providing exceptional customer service, coordinating resident activities, and helping maintain a positive living experience across the property. This individual will work directly with the office staff.

ESSENTIAL FUNCTIONS:
The following list of functions is descriptive of the work to be performed but it should not be construed as an exhaustive list of responsibilities, functions or tasks that the job may require.

• Maintains a positive and professional relationship with all residents

• Works collaboratively with office team members

• Assisting with retention including coordinating and participating in resident events

• Maintains inventory, stock of supplies, and brochures for the community.

• Checks packages in and out for residents in a timely manner.

• Conducts apartment walk through prior to check in to ensure that it is ready and up to standards

• Provides outstanding customer service to all guests/residents

• Assists residents in proactive and efficient manner with appropriate follow-up

• Knows all essential aspects of our community operations

NON-ESSENTIAL FUNCTIONS:

• Assists with other duties as assigned.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• At least 2+ years in Residential Leasing/Sales with proven track record in Property Management.

• Excellent sales, customer service and public relations skills.

• Ability to drive others toward maximum customer satisfaction.

• Must be able to relate to people and have a sales aptitude.

• Must have a professional manner and positive attitude.

• Must be articulate in sales manners and customer service satisfaction.

• Excellent organization and time management skills.

• Bilingual (Spanish) preferred

Benefits and Pay Range:

The pay range for this position is $19.00 - 22.00 depending on experience!

Candidates starting pay will be determined based on job-related skills, experience, and qualifications.

EDUCATION:

• High School Diploma required

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met or may be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The job requires regularly lifting/pushing up to 15 pounds and occasionally lifting/pushing more than 45 pounds or exerting heavy force, in a wide disparity of environmental conditions. The job involves standing, stooping, bending, lifting, pushing, etc and walking up to 5 miles for the entire shift.
 

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